Customer Ratings & Reviews

Excellent!!! Two rep team worked expediently. Answered all my questions. Left my house clean of any paper/cardboard and my damaged TV. Highly recommend letting the Geek squad handle your issues.

Agents communicated install window and updated regularly, They installed the tv and connected everything nicely. Helped set up for cable and apps. Great Job!

iPad multiple teams come to my home for various installs. I highly recommend the service. They are so professional so knowledgeable and so nice!

Best Buy sources out this service to local companies. Dylan installed mine . He’s great ! Very happy with his professionalism and information.

This team was professional , provided an efficient quality install and took time to ensure we understood how to use the unit with som added tips and tricks also very kind.

The Geeks where great. They called before they left the store, got here in a timely manner. they did their job and clean up their mess. Walked me through the setup. Great job

A contracted installation tech actually did the install of my sound bar & tv bracket. The two techs that arrived were polite, professional, and extremely precise! They checked measurements 3 times before drilling holes, and verifying the tv & sound bar were exactly centered. Highly, highly recommend having Best Buy coordinate your installation!

The TV ordered was damaged as was the replacement. The Geeks were professional & drove 2x to Best Buy to pick up our replacements. While they didn’t have the same one we ordered they pick up one that was comprable. Great job.

My technician was awesome! A lot of people may choose to install their own TVs or soundbar themselves, but my Geek Squad Team (Installer) provided professional service well worth my investment. They know the tricks of the trade to ensure all my systems were up and running, mounted in the perfect place, and synced in no time! Great professional service at minimal cost.

The Geek squad were wonderful., they we friendly, knowledgeable and very fast. They showed up on time, got their job done, explained everything to us.,, they were the brst

Couldn't be happier with the service and professionalism of the installers.

The guys did a good job and it only took 30 minutes. But they did not hook up my components. I think for 200 bucks it should be included like it said when I ordered the service. I spent another 2 hours of mine own time setting the components back up. Wasn't real happy about that or what I paid for for what I got.

Well worth being a Tech Support member. The team was extremely professional. Made sure the TV was mounted exactly where we wanted it. Made suggestions and put the power behind the wall. Then set up all of our channels & made sure everything worked properly before leaving for their next appointment!

Set up and mounting was great and did it in a timely manner. Was very happy.

They mounted my tv and did a great job. They were on time, very informative and communicated step by step of the process. The did a very clean job and were extremely timely.

The agents quickly and perfectly mounted my new TV and connected my devices.

Very efficient and professional set up of my tv. Would highly recommend.

Technicians came on site and had the TV mounted within minutes. I had a 75 inch TV and there was no way I could have done the install myself. The technicians had the TV mounted over our fireplace within minutes and had setup completed. The install was bundled with purchase of the TV but I would have paid for it without the bundle because it was 100% worth it.

Technicians arrived on time and efficiently completed the installation within about 30 minutes. They demonstrated the TV and explained the remote control functions. Also, they reconnected my Roku device saving me the trouble of initiating new service for several streaming channels.

My TV set up and install was superb! The technicians were extremely competent!