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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 258 Showing 5,141-5,160 of 38,694 reviews
  • Rated 5 out of 5 stars

    Great crew great work very efficient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and installed all the additional components to make this TV watching experience very pleasurable. This Geek Squad crew was quite knowledgeable and very efficient in the performance of their duties. This geek squad crew also answered all of my questions to my complete satisfaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV and support installed quickly and efficiently.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed swivel support and new 27inch TV in kitchen Arrived as scheduled installed swivel support and TV efficiently and made sure everything was working AND that we new how to operate it before he left.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent set up. Poor follow through.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The representatives mounted our TV on our existing stand and set it up. The install would've been perfect except I realized the TV manual was not there.I called the reps to ask where it was. They told me they don't usually leave the manual because it is of no value. However, if I want a manual go to the store and they would print one for me. I did not like that . They made an assumption without asking me. After all, I paid for the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Screen Inovations lenticular UST screen!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent screen. Very happy with this lenticular screen and also my Optoma Ultra Short Throw projector. Installation guys were very professional and clearly knew exactly what they were doing. The results clearly demonstrate their skills. Thanks BB!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a great job installing tv!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very prompt, courteous, knowledgeable and quick! Mounted a very large tv above fireplace- connected all devices etc. I will use the service again for sure!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV without any issues and connected all my devices. He offered to take my old tv for disposal and I was more than happy to let him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy purchase and installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I was looking for. Geek Squad did an efficient job of installing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Holds my 75" TV perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can turn side to side with no problems. Was quick install and very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was very helpful and friendly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daniel was extremely helpful and knowledgeable, helping me to fin the perfect cabinet for My tv, and very efficient putting the cabinet together and mounting the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    they were friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very courteous, friendly and professional..hope these guys come back if I have any other problems..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy team did an excellent job of mounting my TV. This was the 3rd attempt to mount, and the team was consistent from previous visit which was a huge help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad's installation was efficient thorough.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Squad men were friendly, courteous and knowledgable. The entire set up process was smooth, and efficient. They explained about the tv and what to expect. They (Bryan and Zac) were truly an asset to Best Buy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Techs were professional, courteous and quick. Did an excellent Job. Nathan communicated the process well and completed the job in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Call, came, Installed Perfectly. Was very knowledgeable and friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV removal and new Install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were very polite and professional and made surety tv was installed to the height we wanted it and made sure it worked. They showed us some new functions on the tv and remote and made sure we were ok with it before they left. They took old tv out side for us and cleaned up completely after themselves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation Superb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, very detailed installer. Took his time and made sure we were satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD FOR THE WIN

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SHOWED UP ON TIME. HAD THEM RUN AN IN-WALL KIT FOR THE LIVING ROOM AND MASTER BEDROOM PLUS INSTALL TV MOUNTS AND SETUP THE TV'S. THEY CLEANED UP AFTER AND DID EVERYTHING IN A TIMELY MANNER.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Install

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install went very well from the get go. The techs were very professional from the time I received the call to confirm the install and continued even after they left. The techs were precise in measurements and provided answers, suggestions and explanations when needed. Definitely a must when your not too sure if you can tackle the task yourself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sean and his company provided excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sean arrived on time. Very professional and knowledgeable on what he's doing yet very friendly; it's like dealing with a family member. He suggested the better mount for the TV and he's right. The set up was clean with no damage on the wall. Would trust him again for future tech needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had Spencer Chapman install my new Samsung S95F 65 in TV and Wall mount. They were nice, well dressed, cleaned up everything and set up the new Samsung soundbar with the TV. Everything works perfectly. I have always had great luck with Best Buy in terms of good pricing and the best intalls!!!

    I would recommend this to a friend