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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 260 Showing 5,181-5,200 of 38,694 reviews
  • Rated 5 out of 5 stars

    Quality TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this service, its so easy to just let others do the heavy lifting. Geek Squad has mounted every tv in my house and I don't trust anyone else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installers were great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installers were awesome. They did two TVs. My large 65 inch A90J and a smaller 55inch Sony. They were patient, answering all my questions, and made some suggestions that I had not thought about but made total sense (replacing my surge protectors for the upgraded TVs).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installation and setup.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Josh and Chad were the ultimate professionals.They were very competent and installed the TV, exactly the way I wanted it and completed the setup. If there were more than stars I would give them an even higher rating

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Matt & Xavier are a great team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matt & Xavier were great & cordial & went out of their way to ensure I was pleased with the experience. They put the TV where I wanted it & set up my remote & several other things I had no idea how to do… they are a great team… much better than the last geek squad experience I had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experience, Worth The Price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and efficient. Very professional. I had my own mount and they used it no problem. The left no mess and configured the audio on the TV for the space. Absolutely no complaints, would absolutely use again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad came and installed my tv wall mount. These guys were professional and courteous. They explained all that they were going to do. Once the mount was installed they even mounted my sound bar at no additional cost. They proceeded to sync my cable remote with sound bar in addition to pointing out some additional features for my tv. I would highly recommend using them for installs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD PROVIDED EXCELLENT SERVICE!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians mounted my TV and connected my devices! They were professional and helped me understand more about my system!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the Money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First crew very helpful. Made recommendations that resulted in a great finished product. Only dig was not cleaning up the dust they created. Second crew (replacing the first defective TV were top shelf.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were great. It was a quick install of my tv on my wall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen who came to install and set up the TV were great. They explained what they would be doing and then explained and showed me how to operate the TV and the picture part.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service experience.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very friendly, kind, respectful, and respectful of my residence and property. Took time to answer all questions, explain and ensure i understood proper usage. Took time to make sure i had no issues logging in. Answered questions i had about later installs i will need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installers - TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came to the house were really nice and good at what they did. They really took time to do it correctly and not just slap it up and take off. Explained things, made sure everything was working correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad ROCKS installs!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad are the absolute BEST! Each time, they are knowledgeable, courteous, punctual, and expertly get the job done. They are the reason I shop no place else. Highly recommend!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad agents Jacky and Steven are the best!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were the best installers ever! Jacky and Steven did such an amazing job! They connected our new TV to our cable/DVR box and the new sound bar. They were so extremely knowledgeable and neat. They also were so nice and polite. We couldn't be happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love The Setup and Install Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen who delivered and installed my TV were amazing! They were courteous, fast, and efficient. I had the same crew for the first delivery / install for the initial TV purchase and for its replacement. Great crew. Great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Luis

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service. Great technician, he knew what he was doing. Very well-educated young gentleman. He explained to me certain ways to move the equipment with the TV and ways to connect everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The mounting did not take long.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were professional and well mannered. They mounted the tv with precision.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WALL MOUNTED TV....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Geek Squad Team Arrived Before The Schedule Time Which Was Absolutely Excellent.. Mounted My New 85' Samsung TV To The Wall And My Devices As Well... Can't Even See The Cables....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted my tv and hooked everything up. All was explained do I was able to use with no problems Geek squad was terrific no problems

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They took my old tv down. No new installation as far as what the tv hooked up to because we were able to use what we already had to hang the new tv. They got the job done fairly quickly.

    I would recommend this to a friend