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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 267 Showing 5,321-5,340 of 38,694 reviews
  • Rated 4 out of 5 stars

    65" Samsung TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price. Easy install and set up. Good picture.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Team Good, Description of Service Misleading

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team that set this up was on time, competent, and efficient. I'm giving this four stars because part of the description of this service included the statement "We’ll . . . ensure that all wires and cables are neatly dressed." When I asked about this as they were packing up, I was told I needed to buy and have on hand cord concealers for this to be done, and that they would not be running any lines behind the wall (which is how this install was done for me in the past in a former residence). Description seems misleading (or at least not totally clear) and now I've got wire hanging down and exposed, and it's up to me to not only buy the concealer strip, but figure out how to install it neatly and correctly. Disappointed. Purchased this expensive service because I not only wanted this done right, but to look as good as possible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the Rescue, Installation quick!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was the best, so so so glad that I added the extra to have them install everything. I really appreciate their input and also asking my family where exactly we wanted things to go. They took into account our feelings about the set up and area for the TV and came through with flying colors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic GEEK Squad installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was probably the best GEEK Squad installation I ve ever had. The installer was great. Educated me on a lot of things I didn’t know about mounts, took time to explain how the tv/remote worked, was professional and friendly and cleaned up after himself. Great experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent TV installation and set-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, I've always had excellent Geek squad experiences both in store and at my home. This TV installation was great. The technician took time to help with the set-up of streaming services and was extremely patient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was great. They were on time, quick and efficient. They set up the TV and made sure everything was functioning. They walked me through set up in the streaming services. They took all the packing material. I would highly recommend them, it was a great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a fabulous task mounting the TV and sound system. Then, took the time to explain all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Geek Squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They took down my old 75 inch TV and mounted my new one. They had to install a new electrical outlet behind it. Hooked up all my cable service and got me set up with Smart View. So grateful for their top notch service! Really glad i purchased the annual tech service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service! Polite! Knowledgeable!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With a snowstorm in Wisconsin on the day of my appointment, they politely asked to reschedule. They were totally flexible and willing to come to my house at 4 on another day to get the job completed.(They are usually finished with service calls at 4). When they were here they were very polite, efficient, and had great suggestions for the job that needed to be done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good mount easy to use really like a wall mounted TV

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Installed quickly and efficiently, but lacking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the job that was done, this is overpriced in my opinion, although the techs did a good job. They mounted the tv and go everything working, but you’d think they’d have predetermined setting to make show/movies and games look good. However, they left straight away once it was mounted and everything seemed to be working. They didn’t even tell me how to make the universal magic remote work with my Apple TV 4K.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These guys know what they are doing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All questions answered. Polite and professional. They guide thru the process and allowed to make an informed decision on every detail.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad delivers again.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent assisted in mounting the TV in our new screened in porch. I had it mounted from the ceiling to which the tech admitted that he had never done that before. A second tech arrived shortly after to assist and confirm the job was done correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this service to have my tv mounted. I requested Zach because of the awesome work that he had done on 2 previous occasions, this time was no different, there were 2 other guys present forgot their names but they were awesome as well. Install went great no issues, arrived on time would definitely have those guys back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    77

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came ready for the task at hand and installed my tv and soundbar with no issues. I was asked my opinion on how I wanted my tv mounted and in a matter of a reasonable time every thing was done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pricey but an amazing mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure if there are mounts on the market cheaper than this that work as well. Great range of motion. I can tilt both up and down and side to side so i would definitely recommend for a tv in a large room with different viewing angles. If you are viewing in a smaller room where you do not need to adjust the angle that much I would suggest a cheaper option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installation was Flawless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed the TV and mount thoroughly. They were on time and fully explained each step of the installation process, as well as give some great recommendations about having a cleaner look with the wires.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv purchase and install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase! Easy to use and a beautiful picture ! The install was done with great service and in a timely manner!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV and TV Mount Fast!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agent installed my TV super fast and explained everything to me. He was awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic GEEK SQUAD experience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team that installed our new TV were very efficient and knowledgeable in what they did. Even hooked up our new soundbar that wasn’t on their to do list.

    I would recommend this to a friend