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Customer reviews

Rating 4.6 out of 5 stars with 38689 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 268 Showing 5,341-5,360 of 38,689 reviews
  • Rated 5 out of 5 stars

    Great mounting my tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly courteous and knoklegeble what more can you expect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad - Great Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation Team were professional. On time and did a great job! Thank you for the customer service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my 85 inch tv.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents are very efficient, clean, polite and respectful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad install of TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were great. Mounted TV on the wall, hooked DVD player, and Headset unit. A very clean install as there was no drywall dust from drilling holes for mount. They were clean, polite, and very helpful explaining the operation of TV worked. They were in and out in 45 min.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Technician

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reynaldo was great! He got the TV mounted perfectly, got it set up, and answered all my questions. He's been to our house twice, and we hope we always get him!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased a 85 inch Sony tv for our parents and since we have used Best Buy geek squad for all 3 of our mounted tvs we knew that they would do a great job. Our parents said the installers were so courteous, friendly, and helpful. They took in consideration all the COVID precautions which is greatly appreciated!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad were great. Very professional and very detailed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will has installed and mounted all 3 TVs in my house. He’s prompt, efficient, friendly, and does a great job every time. He makes sure I’m aware of where the TV will be mounted so I know how it looks. Would absolutely recommend Geek Squad services, and he’ll likely be back out to my place the next time I need a TV mounted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were on time and installed mount and TV in timely manner. Setup necessary connections and Roku Streamer. Cleaned up and took box, etc. on our request. Very personable during the entire time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than expected!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians arrived on time and efficiently completed the installation within about 30 minutes. They demonstrated the TV and explained the remote control functions. Also, they reconnected my Roku device saving me the trouble of initiating new service for several streaming channels.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Successful Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pleased to have the Santa Maria crew install 3 TV mounts in my new construction home. They were efficient, friendly, and informative. Would definitely recommend them for the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My 70 inch Samsung

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is very nice and shows clear pictures and give you the choice to program different ways. I would very up to date technology with this brand .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The TV installation was done very well!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation team was very knowledgeable and did a superb job in safely and precisely placing the TV above a fireplace and mantel on the chimney. They manage to do this in well under an hour.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad made TV installation a breeze

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job of helping me choose where to mount my new TV and even had a sound bar mount with them that they were able to sell me and install!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excepcional Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They provided a very professional service and even follow up with me the week after the correct functioning of the device! Greatly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In and out in minutes. Excellent service. Would buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Polite, professional, and through!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two individuals that worked on our installation were both neat in appearance, polite, and very professional. The installation was done in a timely manner and exactly as we expected. When complete, they went above and beyond to make sure we understood how to use our new equipment. Money very well spent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad crew has been here to my home twice now installing complicated wall hanging 'frame tvs.' Both installations went very smoothly and could not have been more professionally handled start to finish. Installation and delivery is definitely now the strong point of Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did it again!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad was all that and more. They put our very large TV on the wall, made sure the hole behind the TV was covered by said TV, and even hooked it up to the internet for us. Highly recommend. They did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew that came were amazing! They were professional, friendly, worked and cleaned up everything and took time to explain how everything worked!! They were awesome! We couldn’t have asked for anything more!!

    I would recommend this to a friend