Customer Ratings & Reviews

A very pleasant Best Buy Home Theatre technician installed our new TV mount and TV purchased from Best Buy. Why do it yourself when you can have pros with a smile on their face do it for you?!

The Geek Squad did a great job mounting my new TV. This was the second one. They are so professional and helpful. Answered all my questions. They also told me about a new product, which I bought. Excited to have them install my new equipment next week.

The Geek Squad provided a good experience after my new TV purchase. This included removing the old TV and mounting the new one. They also disconnected and wrapped old cables. New features of the TV and remote were clearly explained. All this was accomplished within 45 minutes. They definitely know what they are doing.

The guys were here and done in a very short time. They did an excellent job and left me nothing to clean up. They connected the new television to the stereo system and everything else that needed to be connected. The new set is exactly where I wanted it mounted, and everything works as it should.

After selecting my LG TV with a customer service agent, the process and appointment were thoroughly explained to me. The technicians who were assigned to perform my installation were impressive!! It was such a pleasurable experience that Best Buy will my first choice for electronics and repairs.

This team rocked it! Brought everything to the house, made sure it was all good to go, set it up beautifully, and provided a great assist in getting all of our streaming accounts set up on the smart tv. Well Done Geek Squad!,,

Geek Squad and totaltech membership worth their weight in gold. Quick easy installation with folks that were pleasant, had the right tools and knew what they were doing. Free haul-away of the old TV an even better bonus.

They provided a very professional service and even follow up with me the week after the correct functioning of the device! Greatly recommended

My service with Christopher and Matthew were great. They very knowledgeable and took the time to ensure that I was pleased with the installation and making that I understood the set up of my TV.

Two professionals arrived and had my TV mounted in no time. They explained the operation of the Fire Stick that they installed(I had this from an older TV). They took away the trash which was a benefit that I didn't expect. Overall, I was happy with the service.

Service was excellent. Very efficient and neat in the set up. Tech explained everything they were doing and how to use the TV. Even gave us his personal phone number for any issues or questions. So worth the price to have the TV set up so quickly and effortlessly. Highly recommend using the service

The agents put my TV exactly where I asked them to and connected it to my SONOS sound system. They even equalized the SONOS surround sound, which I consider above and beyond what I had purchased.

The agents did a great job of mounting the TV. They are careful, measured twice and made sure it was centered and level. Great customer service

After a little mixup with the scheduling the gentleman that came over to finish the job we’re both excellent flight. They did forget hook up my phone, but I guess I’ll have to have them out again.

Martin and the team did an outstanding job setting up 2 new TVs! The old TVs included a 50 inch plasma that weighed about a ton, and a 32 that was mounted up high in my garage work space. The first was a heavy lift and the second one was high up and difficult. they did a GREAT JOB!!! WELL DONE!!

They called and re-arranged the appointment to a more convenient time. When they arrived they wore foot coverings to keep our carpets cleaned. They worked quickly and efficiently on connecting the new 55" TV connected to our old TV stand and getting the TV working. They reviewed the functions of the new remote and took away our old TV for a $40 fee.

The agents mounted my TV and connected it to all my devices. It was done professionally and timely. I don't know why anyone would want to try to install and connect it themselves. With the total tech support purchased it was only 50.00 per tv and made my day 120% better. Moving is stressful enough.

Just purchased a 77" TV for $3100+ and would have no one but Qeek Squad for delivery and wall mount and setup. Team delivered on time, were very friendly, set up all the bells and whistles and connections, cleaned up and departed. I ALWAYS use Geek Squad for delivery and installation. Best ever and well worth the price.

The work was high quality. Removed my old set and mounted and activated the new one without hesitation. Very good technical skills, they set it up so it operates exactly like my old set.

The installer was professional and courteous. He was knowledgeable as well. Unfortunately, Best Buy doesn't recommend an In-Wall Wire kit. You will need to buy one if you want your wires hidden during install. The service offers concealing wires but the kit is sold separately, like the wall mount.