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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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    Rating 4.4 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 271 Showing 5,401-5,420 of 38,694 reviews
  • Rated 5 out of 5 stars

    Geek Squad Rules!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were quick and on time. Knew exactly what to do and had it up and running in less than an hour and then stayed and helped instruct me on how to change settings.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    cost is good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall very professional and clean young techs, the only problem was on one wall the installer could not find the studs . I found them later and installed the mount from Best Buy myself. Also the premium install definition is unclear and I did not get it due to the wall damage it would have caused per the techs description

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Geek agent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My geek squad agent John is the only one I will let install anything in my house he’s very knowledgeable and has been in the business for over 20 years every tv in my house was installed by him he answered all our questions and even made some great suggestions that we took advantage of

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excelente

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good, buena atención e installation precisa. satisfaction completa.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad contacted me prior to arrival to inform me of the time that they would be arriving. Both gentlemen came into my home respectful and professional. They came prepared to do the task. They listened to and respected my requests. The end result was phenomenal! My 70 inch tv looks great on my wall!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    work very good, easy to mount work as good as the more expensive ones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Guys did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad guys did a nice job mounting the new flat screen tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied with my service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy sent a 3rd party vendor to mount my 77” LG CX OLED TV. They were professional and careful mounting my tv from beginning to end, I was asked how I would like my tv mounted and they gave me their professional opinion. I’m glad I took their opinion because the installation came out beautiful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installers were friendly and knowledgeable. They went above and beyond to ensure our placement and cables were correct. They took care to ensure everything was hooked up and that we understood everything about our new television. I would HIGHLY recommend this crew.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad very efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gentlemen very professional They were a pleasure to have in the apartment and completed all the Work and I hardly even knew they were here. I would highly recommend both of them to your customers. They called to let us know they were coming showed up on time and did fine work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad moved by TV from one wall to another.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both agents were very helpful by showing me every step they took to add my TV to the wall. Assured me with each step as I was concerned about marks on my wall. After installation they walked me trough the steps so I would be able to work the programs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These Guys were Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys delivered and mounted my television exactly where I wanted it with no problems at all. They then linked my stereo and Logitech Remote. They took the box and made sure that they didn't leave any debris. They did an incredible job all around and I can't highly recommend them highly enough. I have zero regrets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad exceeded expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was scheduled easily, and notifications were timely and accurate. Geek Squad were knowledgeable , polite and worked quickly and efficiently. They talked us through setup. So happy we decided to have installation of our 75” tv instead of struggling ourselves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job well done! Thank you Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a phenomenal job installing the tv mount over my fireplace in the living room. Very professional work and the majority of the wiring was within the walls, little wiring showing at all. TV was connected, adjusted and we were very happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Tech team were very proffessional and knowledgeable. Marvin's knowledge of TV mounting was exceptional. He was patient and handled installation as if was his own product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and capable team installers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best part of our purchase. Having professionals mount and set up the new TV & sound system, as well as moving our older TV to a new location was fast and friendly. We’ve user third party installers before, but this team (Jamie and Andrew) knew their product better and asked for our input as they set up both TVs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very kind and professional installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very kind and professional installers. Mounted my 85 inch TV to the wall. Very quick and expertly mounted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad equals the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was knowledgeable, efficient, and very easy to work with. They installed without any trouble, and obviously knew what they were doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Def Recommend Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two techs who came by to mount my new TV and Sonos Arc were absolutely amazing. They talked me through the setup, cleaned up after themselves, and answered any questions I had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geed Squad team was led by Edgard A from the Montebello store. He and his partner were friendly, on the ball, and made everything hassle free for me. They mounted 2 TVs with great care of my walls and flooring, plus they were patient in explaining how and what they were doing along the way. Will definitely use them again.

    I would recommend this to a friend