Customer Ratings & Reviews

The techs were very helpful. They set up everything, explained what they were doing and how things worked, and were very polite in doing so.

Kevin was an absolute pleasure. He was extremely efficient and knowledgeable. He even took a couple of extra minutes to answer a few questions I had. I am ecstatic with the high quality of work he and his co-worked performed. Thank you so much!

Great buy, great picture , sound and clarity. Great plan

The agents mounted my TV & did a wonderful job. They were very friendly & efficient. Matter of fact, one of the installers asked how we liked the neighborhood & it turns out that his parents are moving into a home two doors down very soon. Talk about small world!!

The team did a fantastic job mounting the tv and making sure everything was level. They made sure to clean up afterwards and the finished product was installed better than the previous companies I’ve hired for in-home media

They did the job professionally and efficiently. They made sure to only use items that would work long term.

Good job! We used the previous mount (50 inch - but works well for a 65 inch TV) - quick installation - friendly and helpful agent.

I had an older, but large-ish (48") flat screen TV that I wanted to mount in my office to use as an extra computer monitor. This mount worked great. And the Geek Squad guys were fast and professional hanging it. Two guys, both masked (thanks for that), had it up on the wall and working in less than 30 minutes.

I had to get a new mount since my ex put up my old one upside down. I joined totaltech when I bought my tv originally so they came out, took the old one down, put the new one up where I wanted it and it looks fantastic!

The agents were extremely knowlegeable and helpful. They went above and beyond to ensure the installation was to my satisifaction, and even tried to educate me.

Fantastic service, they used my own mount that I purchased from Amazon. They installed it quickly, perfectly level and managed to not wake the 3 sleeping children that were on the house (one room over!). Awesome gentlemen, can’t recommend enough.

Original installation performed by third party contractors and the mounting of the tv and set up was a problem. When removing an older 65” tv they compromised my Directv service by damaging the coax cable. They also damaged the wall when taking the tv off the wall and I had to repair this. Directv came and indicated that the tv would need to be removed from the wall for them to review and correct the problem. From then on the precess went well. Geek squad came in a week later and removed the new tv without any issues and Directv followed a day after and corrected the coax cable problem. Geek squad technicians returned two days later and did a really good installation. They were knowledgeable and informative and did a excellent job in fully setting up the tv and sound bar unlike the third party installers, who just left when the coax cable problem occurred. I am really happy that Geek squad came and replaced the original installers and would thoroughly recommend Antony and his crew.

They did an amazing job, it was new construction, and the technicians, were very professional, and did an amazing job. The one mount would not work, and they had one in the truck that did work.

The 2 person team came on time and installed our TV right away. They also explain to my husband movement of the device patiently. Thank you for great service

Professional service and takes the stress and risk out of installing the tv. My installers arrived on time and did a great job!

Dusty and Matt were great! Very prompt and professional. Great advice to fix problem with room. Came back and took care of installing a new receiver after the old one malfunctioned. Everything works great. Gave simple explanation as to how devices worked.

The agent connected tv very good and explain very politely all feature of tv and connect to my WiFi both did very good job very happy with their work

Chico was professional, knowledgeable and on time. He was very helpful and you can just see how experienced he is at his job, he worked neatly and was very clean. I would recommend him to anyone.

THE MOUNTING WENT OFF LIKE A SNAP THE TECHNICIANS WERE CONSIDERATE, KNOWLEDGABLE, POLITE AND PATIENT. I OWN A BUSINESS AND THE 2 GENTLEMEN WHO CAME TO MY HOUSE I WOULD CERTAINLY HIRE. BEST BUY HAS 2 GOOD WORKERS.

Very impressed that the squad took the time to ensure that the TV was exactly where we wanted it, even pointing out potential visual issues if we put it where we thought it would work best.