Customer Ratings & Reviews

So the two gentlemen that installed everything and set it all up were absolutely wonderful! Answered questions, explained everything thoroughly, took their time with me so I didn't feel like they rushed me and just tried to get onto their next job. I am highly satisfied with the Geek Squad!

The Geek Squad guys were great. The two of them worked so well together and were so efficient. They paid attention to details that others might have ignored. I'm pretty stubborn about asking for assistance, but it paid off big time having this installation completed correctly.

Very professional and thorough experience and setup. Great communication throughout. They even clean up after themselves . Definitely would use again for any future projects.

Agents were on time, pleasant and efficient. Excellent review of instructions.

the geek squad was very friendly and helpful with helping me setup my new 65 inch sony xbr950h, they made sure the tv and the stand were safe and secure in the process, im definitely gonna have geek squad help me setup future home theater add on and setups for my home in the future.

Both were very professional! They showed up on time and did your job, which I truly appreciate.

Fantastic service! The Best Buy team was quick, efficient, and professional. They had my TV set up perfectly in under 30 minutes, cleaned up afterward, and it looks great. Very impressed!

Extremely pleased with the Geek Squad team that they sent to my house. They treated my property with the utmost respect. My team (Brandon/Bruno) are superior workers and created a prompt, stress-free experience. I couldn't be happier!

I was not home when the agent connected the new tv, but my husband was. Unfortunately, my husband did not know all the necessary information for connection, so the agent came back a second time to get the needed information for setup. The agent was excellent and very knowledgeable!

Team set up, answered questions and did a GREAT job.

The Geek Squad service was outstanding. The technicians removed and installed the tv wall mount in less than 20 minutes. GS was very professional and took all the trash. Awesome work!!!

On time. Pleasant and polite. Addressed my concerns with existing TV mount and also made a few adjustments. Respectful of surroundings and cleaned up very well after install. Assisted with TV setup, reviewed and answered questions. Install went very well.

Great product so far. Delivery/set up person was amazing and took his time explaining to my electronically challenged 93 year old mother how to use it. As we say in the South, Bless his Heart.

Highly recommend you have a member of the squad bring your purchases in and assemble and place where you want them. Our fella answered all our questions and showed us how to adjust and use our wall Mount!

I knew the tv’s at this size would be heavy, but didnt think that they would be THAT heavy. Very glad I decided to get this service so I wouldn’t have to worry about it!

The two guys (is that an acceptable description anymore) were very professional. I think one was teaching the other. They did a good job, but I'm still not sure how to use remote. They made it too simple.

Wow!!! The Geek Squad was awesome!!! They mounted my Sony TV exactly how I wanted!!! They were so nice and very professional. I couldn’t have asked for more.

Installers were very knowledgeable, quick and efficient.

The agent did an excellent job mounting the tv and connecting all devices. He also made sure i knew how to use all the features. Really pleased with the service!

Christopher and Alex did a fine job of installing my MantelMount. They displayed professionalism and took the time to explain my options. I would recommend these fine young men for any installation process.