Customer Ratings & Reviews

The install went very well from the get go. The techs were very professional from the time I received the call to confirm the install and continued even after they left. The techs were precise in measurements and provided answers, suggestions and explanations when needed. Definitely a must when your not too sure if you can tackle the task yourself.

The agent connected tv very good and explain very politely all feature of tv and connect to my WiFi both did very good job very happy with their work

There were 4 TVs that were mounted in different rooms. The agents did a fantastic jobs mounting TVs.

The agents were super respectful as I was working from home when they installed the TV mount. They did a great job and the TV looks great!

Call, came, Installed Perfectly. Was very knowledgeable and friendly

Really professional and came in exactly at the time schedule !

The agent mounted and connected our tv. He then went over the use of the remote. The agent was very friendly and efficient. He deserves the best rating possible

The Jeff and team arrived on time and mounted 75” TV on the wall as per my requirement. Explained the TV operations and demo. They are really nice good guys.

Can turn side to side with no problems. Was quick install and very professional.

The agents delivered and installed the wall mount and tv on time and were very professional. I'm very happy with the results, the service is worth the cost.

Great installer. Excellent work. Very professional work!

Sean arrived on time. Very professional and knowledgeable on what he's doing yet very friendly; it's like dealing with a family member. He suggested the better mount for the TV and he's right. The set up was clean with no damage on the wall. Would trust him again for future tech needs.

Agent did there Job great! It was a great experience and looking great!

Completely happy with the process of unpacking, mounting, and hooking up to my equipment. Tech walked us thru the use of the new TVs remote and features on the TV...he explained the features in layman's terms that this senior citizen couple could understand. The only downside was the cost to relocate an existing TV which I covered in another review for that service.

John and John were great!! Couldn't be happier. They were efficient and cheery!

The Geek Squad was an excellent team of two. They kept us updated on their whereabouts and showed up on schedule. They were quick, precise, and left the area clean. The mount works great. Nice to move if we move from living room to kitchen.

The agents came ready for the task at hand and installed my tv and soundbar with no issues. I was asked my opinion on how I wanted my tv mounted and in a matter of a reasonable time every thing was done

The gentlemen who did the install were very careful with bringing everything in, putting the tv mount on the wall, and did an outstanding job of cable management so nothing is visible. Walked us through all the settings on the tv as well.

They not only did a professional install, but they fixed the mess that the Best Buy contractor did a few days prior. Only allow Geek Squad in your house!! No 3rd party contractors that BBuy sends. You can request it! Do so :)

2 very nice techs came to set up my new tv and they were polite,friendly,kept everything clean and explained everything we needed to know to work everything. Best experience yet with Best Buy & Geek Squad! Thank you!