Customer Ratings & Reviews

2 very nice techs came to set up my new tv and they were polite,friendly,kept everything clean and explained everything we needed to know to work everything. Best experience yet with Best Buy & Geek Squad! Thank you!

The 2 person team came on time and installed our TV right away. They also explain to my husband movement of the device patiently. Thank you for great service

A very pleasant Best Buy Home Theatre technician installed our new TV mount and TV purchased from Best Buy. Why do it yourself when you can have pros with a smile on their face do it for you?!

They followed my husbands directions exactly. They were efficient, quick, and cleaned up after the install.

I couldn't have done it without them. More expensive than I might have liked but having the delivery and installation was well worth me not having to deal with it.

The agents mounted the TV with expertise and timely manner.

The work was high quality. Removed my old set and mounted and activated the new one without hesitation. Very good technical skills, they set it up so it operates exactly like my old set.

The agents were extremely knowlegeable and helpful. They went above and beyond to ensure the installation was to my satisifaction, and even tried to educate me.

The tech that installed the one mounting bracket was friendly, efficient, and knowledgeable. I have no issues with the tech. However, we purchased two mounting brackets. The one that allowed the tv to be angled could not be used because it requires two attachments to the wall and our studs were located in such a way the tv would not be centered over the furniture piece. People who purchase this type of bracket should be aware of this requirement/situation. Again, the tech was SUPER, the produce is being returned.

This was the second time I've used them for an install and again the installation tech did an outstanding job! I appreciate how quickly he was able to complete the install, and made sure I was satisfied with his work before leaving... I also appreciated the use of PPE while in our home.

The agents brought my TV in appropriate time frame. They were polite, courteous and were able to answer all questions. Set TV up and connected to streaming service. Extremely pleased.

The installation and mounting was handled very promptly and carefully. Removal of the old set from the old wall mounting proved to be a challenge but was met with a crew that could not be intimidated by old technology! Great job well worth the price.

I had a tough, cement block wall (inside and unseen previously) which although my tech needed some assistance with did a great job in mounting. I finished by bringing cables through the wall. Looks nice and the Geek Squad are tops. Well worth the money to have it done for you.

Geek Squad and all the agents have always done a great job. Our membership is one of the best valued memberships we have. Once again, we had another tv mounted on a wall and the agent was very friendly, courteous and job well done.

both technicians that were here were quick and polite and showed me everything that the TV does.

Installation was smooth arrival was on time. Also installers hooked up my TV in my living area.

The agents mounted my TV and connected it to my sound system.

This team knew what they were doing and installed the TV along with soundbar very quickly. They went over everything and made sure they cleaned up after themselves.

My service with Christopher and Matthew were great. They very knowledgeable and took the time to ensure that I was pleased with the installation and making that I understood the set up of my TV.

Beautiful picture. Good sound. Used to always use Samsung, but this is definitely an upgrade. Geeks knew what they were doing.