Customer Ratings & Reviews

Excellent. The technician called ahead to let us know he was on the way. The team was very efficient and professional, They went over the instructions with us to be sure were comfortable with our new system.

Great install; cleaned up any mess; clear instructions on how to use

The technician did excellent work installing my television into the mounting system such that it raised my TV about eight inches...PERFECT for viewing. I did not need to buy a higher piece of furniture at all. WELL DONE, GEEK SQUAD!

Very professional. Gave me a call and said they could come early, I was delighted. Safety was important to them, considering the times we live in it was appreciated. Asked all the right questions and gave me advice about the appropriate place to mount the TV. Would use the service again!

Both technicians did a great job installing a new 75” Samsung QLED TV along with a sound bar and DVD player. I recently moved to a new house and the technicians hooked up the tv to my new Verizon FiOS service as well. The use of the remotes was explained clearly and I felt comfortable using everything after the technicians left.

The person that came in to install the television mount was very helpful and knowledgeable. He came in to the house with all of the tools that he needed to mount the television. He asked us where we wanted the television located. It was done very professionally.

Geek Squad is the best install and mounting service available hands down!! They take such care of your home and purchases, and take pride in their work. They compete the job to perfection and even had an extra roku stick on the truck to sell me on the spot.

The two technicians were absolutely incredible. I had purchased a mantle mount when they went on sale earlier in the year. These are probably the most difficult mounts to install. I also had it mounted into a stone fireplace. Again not easy. The guys made sure to take all the necessary measurements to drill the holes right where they needed to be for a perfect viewing height. Afterwards they adjusted the tension on the mount so it’s easy enough to pull down for viewing but has plenty of tension to hold it at any height. They even made sure to check all the bolts to make sure everything was holding tight after raising and lowering the tv a few times. Overall I was extremely impressed and will be using these guys to install my home theater in the future

The installation went flawlessly, and the technician was so patient and kind in reviewing all the features and how to operate the TV with my granddaughter.

Your Geek Squad members were thoughtful and efficient with my TV wall mount installation. My satisfaction with the install was their Number 1 concern throughout the process. Couldn't have been any happier from start to finish. They were the best.

Team showed up on time & ready to work. They were quick & efficient. I needed longer HDMI cables, and had them on the truck. They took time to explain the new TV controls. Service was definitely worth the cost

Fit perfect where I wanted it. He did a great job installing it. Was not able to install the DVD player due it was not a usb cables. Bummer. Can return to Best Buy due to it’s passed 30 day since ordered it. Useless to me now.

The agents were very polite. This is the 2nd time I've had these gentlemen in my home. They are super professional and will accommodate exactly where & how you want your tv. They are very trustworthy. Despite my attempts i couldnt get them to take even a glass of water.

The agents mounted my tv and were very helpful and professional.

The agents were professional and courteous. They took the time to explain each step of the install and asked my input prior to making any decisions.

The technicians were fantastic! Installed my tv fast and correctly

My service by the geek squad was great. They gentlemen installed my tv wall mount easily and quickly and was very adapt at making sure he wore his mask and maintained his distance. Went over and above to make sure I was satisfied with his service. I will use them again if needed in the future.

Geek Squad was awesome. Removed old TV and installed new in no time. Programmed everything and gave me a quick tutorial. When they left it was clean just like they never were there.

If you are thinking of buying this service but are not too sure. Don’t stress out and buy it. I highly recommended. It’s worth every penny. I enjoyed having my TV installed and I didn’t have to do any work. Employees were great and did an amazing job.

I'm a 74-year-old senior who can't do the things I use to do. The Geek Squad tech who delivered the TV and set it up was great. He knew his stuff. Was friendly and answered all my questions. He showed me how to use some of the new technology, so I feel confident using my new TV. He also did a great job cleaning up the boxes. I have never been disappointed in the service from the Geek Squad.