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Customer reviews

Rating 4.6 out of 5 stars with 38688 reviews

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  • Value

    Rating 4.4 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 280 Showing 5,581-5,600 of 38,688 reviews
  • Rated 5 out of 5 stars

    Geek squad mounting of TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed that the squad took the time to ensure that the TV was exactly where we wanted it, even pointing out potential visual issues if we put it where we thought it would work best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick installation process

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quick installation and easy installation process. Best buy sent over to gentleman to deliver and install my new 75" Sony X95K. The guys showed up on time. Installed the tv within 20 minutes cleaned up their mess and left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad 5*

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HIGHLY RECOMMEND, The Geek Squad associate who came out to mount my TV was extremely nice and helpful. It wasn't discomfort having him inside my home during the pandemic has he was sure to be wearing all PPE necessary. Service was great and I am very pleased with my mounted TV. Thank you Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did great mounting my TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came and mounted my tv pretty quickly. They were very nice and friendly. They also took into consideration on how high I wanted my tv to be. Overall, I received the best service with Geek Squad and will be using them for future needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad service was outstanding. The technicians removed and installed the tv wall mount in less than 20 minutes. GS was very professional and took all the trash. Awesome work!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad contractor installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a contractor and he did a nice job of mounting the TV above the fireplace. He was very friendly and seemed quite knowledgeable about the requirements of getting this done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed My TV Quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were professional and courteous. They took the time to explain each step of the install and asked my input prior to making any decisions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV seemlessly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chico was professional, knowledgeable and on time. He was very helpful and you can just see how experienced he is at his job, he worked neatly and was very clean. I would recommend him to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These guys are truly professional!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our TV was mounted to wall. Hooked up to our equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Geek Squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They took down my old 75 inch TV and mounted my new one. They had to install a new electrical outlet behind it. Hooked up all my cable service and got me set up with Smart View. So grateful for their top notch service! Really glad i purchased the annual tech service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    75 in TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These people are pros they had the job done within an our for a 75 inch TV... They cleaned up the little bit of mess they made and we're out of here thank you geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery set up of new 55 in Hisense Google TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted all the TV monitor and wall attachment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Guys the best!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad guys were amazing. Friendly, helpful from beginning to end. After they installed all items they explained and demonstrated how to use everything. Thanks geek guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using Geek Squad service from Bestbuy in every of my tech support and install my big screen TV. They always did the job right the first time and very knowledgeable what they do this time with the installation of my 75” Samsung 8 k TV. They did it again! Thanks Bestbuy for having these wonderful technician.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic GEEK Squad installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was probably the best GEEK Squad installation I ve ever had. The installer was great. Educated me on a lot of things I didn’t know about mounts, took time to explain how the tv/remote worked, was professional and friendly and cleaned up after himself. Great experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are so quick and 2 people makes mounting tvs even faster. My first tv came cracked. They went to the store picked up a new one for me within 45 mins. Very good customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians were professional and made sure to mount item where it supported the best viewing in the room. Very impressed by skill and service provided during the install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Geek Squad Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend! The agents are professional experts who complete the task carefully and smoothly. They will give you a call ahead of arriving, wearing shoe covers, drilling with no dust falling to the ground, and share pro secrets about you TV after the installation. Definitely worth every penny you paid!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great. Professional & knowledgeable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job mounting my new TV. This was the second one. They are so professional and helpful. Answered all my questions. They also told me about a new product, which I bought. Excited to have them install my new equipment next week.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid TV service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Satisfied with the service provided. However, I was informed in store this TV could be mounted flush. Installers told me they couldn’t install flush because of the cable panel and tv mount provided with tv purchase. I asked in store employees several times about flush mounting and informed them in detail my wall set up that matched exactly what installers worked with upon arrival.

    No, I would not recommend this to a friend