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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 283 Showing 5,641-5,660 of 38,694 reviews
  • Rated 5 out of 5 stars

    Geek Squad was amazing and so helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very kind, knowledgeable and helpful. They were courteous, informed me of needed information and cleaned up when they were finished. It relieved some stress as our family has been through some tough things lately and it was nice to have someone who knows more take care of things for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The BestBuy install crew was great, they were very friendly, knew what they were doing, mounted the TV exactly where I wanted it. Very impressed with their work and professionalism.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great support from Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two agents mounted my TV, removed the smaller TV I had purchased from them and then taught me the basics I needed to know to begin watching local news and streaming channels.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick, Efficient, Knowledgeable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad leader Donald was very efficient with his organization, set up, and install. Donald and his partner arrived on time and the installation moved smoothly and quickly. It was a pleasure to watch true craftsmen at work. He answered all my questions and offered other information to help me. Great Job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No worries

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounting a TV can be a daunting task. Whether you spent a little money or a lot you don't want to see that purchase laying on the floor after it fell off the wall. Having Best Buy install my TV mount is a no brainier. With total tech it's 50 bucks to have them install and mount my TV. They run the cables so everything looks great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install TV mount, television and devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that installed the television mount, mounted the television and connected the devices in an efficient manner. I was surprised that they completed the project in such a quick time. They were competent and professional. I highly recommend this service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mounted my TV professionally, quickly and they were polite and cleaned up after they finished the job. I will hire them again when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4TVS, 5Eeros Rokus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Andrew and his associate were 10 star plus. He has been here several times and they completed everything with the highest level of professionalism, care and courtesy. His follow through and attention to detail on our project was so appreciated .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Move

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service I received from the two techs that came out to mount my tv was excellent! Great communication plus they were extremely efficient & fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech set up the tv well. He also took down the old one and we had to pay a little extra for taking down some extra parts of the mount on the old tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Moved wall Mount TV from one room to another.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer named Andrew was very proficient at his job and was very friendly to boot. He explained everything very well and made sure the Blue Ray and XBox we’re hooked up and working. I am about to use them again for 2 more installs. The Geek Squad is top notch and do not hesitate to use them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad rock!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jasmine and Jason rock! They are the best! They set up the television and soundbar system with great skill, expertise and professionalism . They went over clearly and thoroughly how the television and soundbar system worked. They checked to make sure we understood how to use everything. Thank you Jasmine and Jason!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I owned 4 TVs but only 2 were mounted. It was time to upgrade so I visited Best Buy and scheduled GeekSquad to install the other 2. They were prompt, courteous & professional & did a great job without taking too much time out of my day. It’s everything that I expected & am extremely happy with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did it again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys did everything we asked to mount our tv the way we wanted, position the furniture, and even remove the packaging the movers used. Even gave me some pointers on setting up my network. All for less than any of the local specialists.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    both technicians that were here were quick and polite and showed me everything that the TV does.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time we used in home service to set up and install the tv. Completely satisfied. The technicians got here on time and set things up quickly. Would highly recommend this service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXCELLENT SERVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad young man who came to mount our TV not only was extremely professional, but a pleasure to have around. He was fast and explained everything to us in a manner in which we could easily understand and he took the time to answer all of our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just moved into our new home and needed everything installed so why not let the professionals do it the right way the first time. They did ! They mounted two TVs to walls ran HDMI cables through walls did everything I wanted at a great price and timely manner . Faster than I could and much cleaner. Thank You for your great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad tech!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a Geek Squad tech install a wall mounted TV and Sound Bar in the Great Room of my new home. Additionally, the tech also installed all of my Hi-Fi and TV components in my office/den. He did a superb job!! His professionalism and great customer service were greatly appreciated. I would have the same tech do any future work I might need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an excellent job of mounting my TV, explaining what they were doing, and then optimizing the TV picture and sound bar

    I would recommend this to a friend