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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 285 Showing 5,681-5,700 of 38,694 reviews
  • Rated 5 out of 5 stars

    Geek Squad TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both gentlemen showed up on time, did an exemplary job putting my TV on the wall, and even helped ensure I had the connections the way I wanted them. Would definitely use again! A+

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top notch service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen were top notch. Got the job in 20 minutes that includes installing to TV bracket on the wall and installing the TV. Worth every penny

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the first time I ever used the Geek Squad. They sent out a contractor to hang my TV on the wall. They did an outstanding job. They showed up on time, did all of the work, cleaned up after themselves and were very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly, quick and clean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came in, super friendly, mounted it perfectly and took away all the packaging so i didn't have to. If you're getting a big oled I'd definitely recommend having them install it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick, Knowledgeable, efficient, complete!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad arrived right on time, and had everything required to get the job completed. The technician brought in the new TV, safely unboxed it and mounted it in an efficient manner. He thoroughly explained the operation in the connectivity with the DirecTV system and sound bar. He boxed up the old TV and was gone. No complaints, job well done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation and great explanation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OMG these folks were great. Jennifer and Daniel were great They did a superb job getting the TV mounted and taking time to explain everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD ROCKS!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were amazing that installed my TV. Justin was super nice! The "Geek Squad" couldn't have done a better job! I absolute love my TV and they were the best! Thank you, guys!! :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best buy team mounted my tv. The connected everything and helped set up my streaming programs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad put up the wall mount, Installed the TV and set the tv perfectly for me. They were knowledgeable, courteous and efficient. Glad I had them do the work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service ever!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend the service I received for the install of my tv over my fireplace. They arrived at the designated appointment time, were courteous and knew exactly what I needed to have done. They work quickly and efficiently ensuring everything was to my satisfaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent came right at time early in the morning and mount my new TV exactly where i wanted and connected everything from internet and works very well and i would definitely recommend since you got to drill wall and mount it carefully!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    crew did a fantastic job with installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the Geek squad arrived on time...called before...and functioned really well. i was reluctant to spend the money on installation, but it proved to be a great investment. the installers were kind, capable,and courteous. they stayed extra time to be certain i could use the tv with my limited tech skills. i am grateful for the help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad dudes.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were fabulous. Since we hung more than one TV they tag teamed to get everything done in a short time frome. I appreciated all of their help.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quick and Clean Work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my new TV great. They were very nice and cleaned everything up afterwards. They did connect all of my devices back up but had no knowledge on how the TV worked. I was able to get a hold of someone there at Best Buy to direct to the web site to download the instructions for my new TV. All that came with the TV was a 1 page general guideline.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Excellent at Setting Up my Television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad provided awesome service. They were so professional and knew what they were doing. They also were respectful of my home and cleared any debris. I highly recommend using them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I wanna be a geek squad agent now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the end results. This guy paid attention to detailed, never questioned our feed back and had very good and valid suggestions. Tv's went up quickly and look good up there too lol.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV and Ring Device Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris and his assistant Marco did an excellent job setting up my tv's and ring devices. They were extremely polite, professional, thorough and clean. I would highly recommend this crew to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fireplace TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came to the new house I just bought and mounted a new TV over the fireplace. I have mounted TV’s before, but this was more than I could do. Did a great job and did it quickly and cleaned up everything when they were done.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.

  • Rated 5 out of 5 stars

    Would definitiely use them again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quick and professional Arrived on time, examined the space, told us our options and quickly installed the unit as requested

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents arrived on time, placed my TV on the wall, connected my ROKU and secured it to the mount, collected all the cables, answered all my questions, and cleaned up the work area. Whole process took about 30 minutes. Very happy with the work done, will be hiring them again to to hang my living room TV on the wall.

    I would recommend this to a friend