Customer Ratings & Reviews

The Geek Squad members were very knowledgeable and also very helpful. They did an excellent job of installing and setting up both of our new big TVs.

Geek squad agent was great. He took the time with me to instruct me on how to operate my new TV. I purchased a Samsung TV with the Spectrum app. He help me download the app and made sure I was able to use it correctly. He cleaned up after his self.

The agent mounted my TV connected everything to it work was precise and clean.

i will always let the professionals take care of this kind of stuff. when you are spending a lot of money on equipment, don't skimp unless you are experienced. these guys do this every day for a living and they know what they are doing.

The CSR professionally installed my TV, programmed, tested swivel capabilities, and reviewed features and cleaned up upon completion.

This is the second time I used the Geek Squad to mount my TV. The first installation was quick and very professionally done. The girl even hooked up everything to the TV even though it was not what we paid for. I am pretty savvy with electronic and would be able to do it myself. But she did an excellent job. The second TV we bought from Best Buy was for our bedroom. So, we bought the mounting service from Geek Squad. There were 3 guys that came in that day. One of them was Chris Ixcamparij. For less than 1 hour work, it was pretty pricey. But I have to say, these guys were good. They came in between the time promised. Brough the TV in, measured everything. Used the mounting gear that I bought from another retailer, and did the whole thing less than 1/2 hour. Chris even took his time to show me the basic way to navigate the TV and helped me set up the cable remote to work with the TV as well. They work professionally and very fast. And the work that did was excellent. No mistake, everything was done to precision. It will take us a few hours to do this ourselves and we might not achieve the same result they did. I really recommend Geek Squad service. And Chris and his crew rock! Thank you.

Installers were very professional. They took the time to talk to me about what they were doing, teletext my input and helped to set up my technology

I have used the Best Buy Geek Squad on many occasions and they are always professional, timely and skilled at their job.

The agents were wonderful--mounted the tv, hooked up all the devices, and best of all...showed us how to operate everything. They were efficient and knowledgeable. Best of all, they were patient in explaining what to do.

The installer came in, measured the space, hung the mount (that i bought from somewhere else) and then hung the TV (that i bought at best buy). The whole process took maybe 1/2 an hour and the tv is hung very nicely in our bedroom. Well worth the money because it would have taken me forever to do an ugly job

The agent did a fantastic job installing the 55” tv. He was very professional, clean, and courteous. He even gave me a demonstration on how to use it since it was my 1st app tv.

The Geek Squad delivered and mounted my new LG 77-inch television they are the best, the installation charge is well worth it.

Professional and went beyond to resolve an issue signing into Samsung.

The agents delivered and installed my 77” LG OLED as a priority but wasn’t aware of the other relocation of the existing OLED. As promised, they returned a few days later to complete the order. As mentioned in an earlier review, the local staff and management are to be commended for their service and efforts.

Agent was consistent with letting me know his whereabouts due to to heavy traffic..he was so nice, very attentive, and valued my opinion I am very pleased with the service provided

The geek squad guys were awesome they made an excellent installation and took the time to explain how everything works

They did a great job and were very helpful. We love the end result.

The set u of the unit was done very well by the geek service persopn

Agents are very efficient, clean, polite and respectful.

In and out in minutes. Excellent service. Would buy again.