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Customer reviews

Rating 4.6 out of 5 stars with 38688 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 287 Showing 5,721-5,740 of 38,688 reviews
  • Rated 5 out of 5 stars

    FRAME TV INSTALL WENT PERFECT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time, positioned TV perfectly and it looks great. Professional staff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation and great explanation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OMG these folks were great. Jennifer and Daniel were great They did a superb job getting the TV mounted and taking time to explain everything.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    cost is good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall very professional and clean young techs, the only problem was on one wall the installer could not find the studs . I found them later and installed the mount from Best Buy myself. Also the premium install definition is unclear and I did not get it due to the wall damage it would have caused per the techs description

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sales representatives

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it in dale good picture easy to use I recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional and friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy with the Geek Squad’s job. They were professional, punctual, and took precautions to keep themselves and my family safe during the pandemic. Everyone wore a mask and they also had gloves. It was a positive experience overall, and I will always prefer that a professional handle jobs like this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always the best of service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always superb service, highly communicative, very organized, on time, confirms appointments, calls on route -very professional. Will always use GS over any other service providers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV installation was THE BEST!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent from Geek Squad did an EXCELLENT job mounting my Samsung Frame TV. He was on time, paid attention to every detail and I couldn't be happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alex Griffith (Agent) and Kyle hung our Best Buy 55" Curved Samsung and did a beautiful job in our apartment. They connected everything neatly and also cleaned up any mess. We are very grateful for their kindness and consideration in every manner. THANKS to them, both!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were clean in the installation and took their time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman who installed it were lrofessional and vwry knowledgeable. Suggested a different wall mount from what i had purchaswd and it works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Mount and Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mount that can hold a heavy tv and still be movable to any position. The Best Buy installers did all the work and now we can sit back and enjoy. We would definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied with my service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy sent a 3rd party vendor to mount my 77” LG CX OLED TV. They were professional and careful mounting my tv from beginning to end, I was asked how I would like my tv mounted and they gave me their professional opinion. I’m glad I took their opinion because the installation came out beautiful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job mounting our tv ,perfectly level

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and friendly installers. Took care of everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek squad experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy Geek Squad were fantastic. They verified where we wanted the mounts for the tvs and before we knew it they were done. Cleaned up and everything was reconnected. Thank you so much. Great crew.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad For The Win!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were ultra professional and did an excellent job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted my TV with skill

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV to my wall without any issues. It was even a wall that was connected to my fireplace which they knew exactly what to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad contacted me prior to arrival to inform me of the time that they would be arriving. Both gentlemen came into my home respectful and professional. They came prepared to do the task. They listened to and respected my requests. The end result was phenomenal! My 70 inch tv looks great on my wall!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed my 75 inch TV's Quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my two 75 inch TV's with no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very satisfied with setup. great job and quickly done

    I would recommend this to a friend