Customer Ratings & Reviews

Geek Squad team was very nice. They hung the TV too high. I didn’t notice it until after they left. Team was overworked and had to rush. Also tried to get my 36” office TV working on cable. TV bought at BestBuy past summer. They got the Fire ATV part working but not the cable part

The Geek Squad agent arrived as scheduled and installed my wall-mounted TV quickly and expertly. He connected everything and made sure it was all working properly. Watching him do this made me realize that this is the way to go for most people who have only average handyman skills required to do the installation job.

The agents were prompt, thorough and knowledgeable. The TV was being mounted over the fire place which did not have a electrical out let over it. However the agents had a work around which allowed them to hang the TV without any wires showing. This exceeded my expectation

Arrived on time. Very efficient. Most important did an excellent job and answered ALL of my questions The whole time they explained what they were doing and were so friendly I give them a 10+

Geek squad was on time and communication was excellent when they would arrive. Tv mounting was excellent along with installation of sound bar. Technician fully explained the use of remote controls and TV navigation. In summary very professional and well worth the cost... actually a no-brained.

The team mounted my tv and made sure ot was where we wanted it to be in what position. They made sure everything worked properly outstanding job

The squad had a lot to do: Install a power extension in wall, move a TV from on room to another, install a new tv, receiver, and sound bar and blu ray player. All jobs were accomplished to my satisfaction in a matter about 4 hrs. The tech left me with set up info so I could set up Alexa. Outstanding work!

The service at purchasing was excellent. The Geek Squad members who came to install my tv were very helpful in all that they did in being sure the tv fully operated. They made sure that we understood all the basic things that we needed to keep it operating while we explored all of the options we have available.

Wonderful job guys! Cleaned up after themselves and explained every thing to me

Prompt... Professional... Knowledgable... Courteous.

Rob was extremely profession, knowledgeable and friendly. He mounted my TV perfectly, tailored the wires neatly, and even paired my devices! This was by far the best experience I’ve ever had with a best buy agent/representative. Thanks, Rob!

It was nice to be able to have the new Sony Bravia TV I purchased installed on the wall by a Geek Squad professional. It eliminated a lot of stress from having to do it myself as I am fairly confident that I would have not been able to figure it out on my own. The associate that installed the TV was quite professional and cautious: he showed up early and took the necessary precautions to keep myself and others in the house safe. He installed the TV in a timely manner and was knowledgeable as he demonstrated several of it's features to me. He even discussed my existing tech with me and helped me better understand how it would fit in with the new TV. I would have no problem recommending this service and providing a positive reference for the associate that served me. Thanks!

Geek Squad was very professional and had all the equipment needed to do the installation. Wires and cords were hidden in the wall. Would highly recommend this worry-free installation.

Very professional and friendly..Did a great job ..great cleanup as well .Helpful on operations as well

The tech was nice and although he was late because of issues before me . He kept me updated all along the way. He was fast, professional and friendly.

Technicians were great. Tv looks awesome after it was mounted. The only issue was they couldn’t hide my HDMI wires due to lack of equipment that an electrician would have

They came on time and did a professional job. I commented about the price, and was advised since I was a member I should have gotten a better price. Saved 75$ after I went to the store.

The agent were from a 3 party but did an excellent job. Friendly, fast, and reliable service. The two guys that came to my house were awesome and made sure my T.V. setup and mount were to my family liking.

The agents did a great job with the install. They were meticulous and talked us through the hardware and proper use.

These guys was the best ever. They was very professional, and respectable. I have another mounting to be done, I just hope and pray that I get the same two guys again.