Customer Ratings & Reviews

Naomi was professional courteous and let us know what the problem was, quickly to fix the problem and set up everything in a timely manner. She ishe is one of the best that Best Buy has. I am very happy with everything that turned out.

The agent, Chris, was very knowledgeable and friendly. The installation was expertly and efficiently done; he programmed all the remotes, and even hooked up my sound bar. He arrived on time, and cleaned up the site before he left. I am happy with the installation.

A much better experience - the system was initially installed by a 3rd party that Best Buy contracted out to - it took them three months to install and then was done incorrectly. We had toreschedule and this time the Geek Squad came out to install and did a great job.

The agents worked so well on the TV mount and they dod an exceptional job!

The installation crew took a shot time to install. We have never had a wall mount before, and my husband loves it. We had also purchased the cord cover but with a few pictures we don't even notice the cords, so we returned that.

Thank you for sending someone that got the job done and pleasant manner. Never had smart tv or WiFi before and your agent walked me through remote.

Called and had the guys come back because my first mount was hanging crooked. I bought a new mount and called to have the job redone... The guys who came to my home were nice respected my property and did their jobs very well and cleaned up when they were done. Great Job Geek Squad!

The agents mounted my TV and connected it to my sound system.

The installation was very smooth. The installers did a great job in setting and explaining the features. Cleaned everything up after install.

The agents mounted the TV with expertise and timely manner.

My installer was very knowledgeable and since I had a second tv I decided to mount added on to my order same day which provided a lot of time saved having to schedule a second install.

Donnie and Brennan (Brandon?) were the best ever! They are personable, professional, proficient, and efficient. A pleasure to have in my home. Were able to mount the tv in the tight corner of our kitchen with impressive ease.

Absolutely professional and precise. I'm a perfectionist so was my Geek Squad servicer. I'm glad i added this service and didnot phone a friend. It's not an easy job.

Very professional and did a great job hanging both of my TV mounts

They were quick, clean and very knowledgeable with their work.

Guys quickly reconnected my denon sureound sound to TV Hulu after i disconnectedDirect TV. Also they mounted TV on wall and hid wire in wall to outlet. Nice job all done in less than an hrthey i great job!

The 55” Sony XBR smart TV was in my price range and has a great picture. I own two other Sony XBRs purchased at Best Buy. Geek squad individual did an excellent job of installing the tv on the wall.

The agents took down and mounted the new TV and hooked it up to Dish and the internet in about 10 minutes. They showed me how to use my new TV. I can't believe how fast they were. They also hauled away the broken TV. I love the Geek Squad.

The two installers were very experienced, polite, knowledgeable and informed me of everything along the way during install. They cleaned up everything and I was very pleased with everything

The agents did a great job of installing my new mount and new TV. They worked well together and got the job done in a very reasonable amount of time.