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Customer reviews

Rating 4.6 out of 5 stars with 38688 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 293 Showing 5,841-5,860 of 38,688 reviews
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service rep. who installed my 55 in new television. I am a 75 yr. old woman and I couldn't have done it myself. He helped me decide where to put the tv for best usage as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Is *****

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen who serviced me were on time and extremely professional. What I really took noticed was the care they took in cleaning up after the installation of the wall mount & TV. It as a good decision to use them for these services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Frank from the Geek Squad did a great job installing and securing the wall mount for my new LG TV. He quickly set up the TV for my preferences and provided instructions on how to use the Apps and remote. Frank also cleaned up and took all of the trash with him. Great job Frank!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad mounted 2 TVs and setup 1 sound bar

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The professionalism of both Thomas and Renee were noteworthy! They arrived on time and proceeded to mount two (2) TVs (55"/65") and a sound bar. They thoroughly performed operational checks on all equipment and made certain that I understood all of the "in's and out's." I would recommend them, specifically, to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation of Samsung Frame 65 inch.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good team arrived when scheduled and handled the installation professionally. They also cleaned up very carefully.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV MOUNT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person that came in to install the television mount was very helpful and knowledgeable. He came in to the house with all of the tools that he needed to mount the television. He asked us where we wanted the television located. It was done very professionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A satisfied customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad technicians were very professional, polite and were able to accommodate all of our requests. They took the time to professionally measure, install, check and make sure that the job is done as it should be. A short demo of the product and general guidance were provided. Many thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    James and helper did a great job of hanging new 65" TV. They made sure it was level and made sure it was working with all attached devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was nice and although he was late because of issues before me . He kept me updated all along the way. He was fast, professional and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just buy it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are thinking of buying this service but are not too sure. Don’t stress out and buy it. I highly recommended. It’s worth every penny. I enjoyed having my TV installed and I didn’t have to do any work. Employees were great and did an amazing job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I wanna be a geek squad agent now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the end results. This guy paid attention to detailed, never questioned our feed back and had very good and valid suggestions. Tv's went up quickly and look good up there too lol.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great agent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a fantastic job installing the 55” tv. He was very professional, clean, and courteous. He even gave me a demonstration on how to use it since it was my 1st app tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD ROCKS!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were amazing that installed my TV. Justin was super nice! The "Geek Squad" couldn't have done a better job! I absolute love my TV and they were the best! Thank you, guys!! :)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    they cannot connect all my devices to the new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No they could not connect all my devices because I was sold a TV that could not connect to all my devices even though the time of sale they said I’d be all set and I’d be good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pro Installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Installers did a great job installing my Big Screen television. The lowered the TV mount to the correct height to be in line with my wall mounted speakers and made sure that all of the tv apps were working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The local store sent the GEEKS to install the TV's. I was very hoppy with their work. All four TV's were connected and everything worked well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Geek Squad team members !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The in house service was fantastic! The two Best Buy team members who installed the tv did a great job of mounting but also a great job explaining. I appreciated the time they spent with us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad were great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did a wonderful job and were prompt and courteous. I would highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The three agents mounted my tv and were very professional and informative. They put down drop cloths and vacuumed up after their selves leaving my home spotless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV / Mount Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad agent was awesome- guided us through the process and performed all the required work efficiently and perfectly. He was very courteous, informative and professional

    I would recommend this to a friend