Customer Ratings & Reviews

christian and his helper were absolutely great...very knowledgeable...very respectful...they even helped me to pick a good sound bar for the new t.v.....great service ....great guys....i can't say enough good things about them.

Great job...they were on time and finished up quickly

The agents looked for the best location where we would get maximum delivery of broadcasting/ streamlining programs.They set up the TV to our satisfaction and made sure all our questions were answered before leaving the premises. They were very courteous.

The installation was very professional and done very well. They provided direction and assistance in all facets of the installation as well as direction in the operation of the mount and the various components' operation. Excellent

The team quickly and safely installed our mount and got the large TV high up on our wall. They were very kind and professional.

The team did a great job in working with us to fully understand our requirements for the mounting of the TV.

The installation was very smooth. The installers did a great job in setting and explaining the features. Cleaned everything up after install.

The 2 geek squad people that came over to install our tv were wonderful. They were friendly and got their work done fast. We are very pleased with the Geek Squad - they are great!

the geek squad , arrived promptly,came in set up there work station,and the neatly put tv up. the process took less than 20 minutes. The team of two was so professional

Geek squad did an amazing job setting up and mounting my TV. The two men that came were very polite and professional when it came to answering my questions. They also got the job done very quickly!

Geek squad arrived on time, quick to determine how to fit in the space I wanted. They worked well together, answered any questions that I had. Gave me my options on cord placement. Very clean as they worked, no messes created and left behind. First time I've used Geek Squad for an in-home installation. I will use them again.

The agents mounted my TV and connected all my devices in a very professional way. Would highly recommend them!

Installer did a fantastic job. The TV was being installed on my patio and actually mounted on the side of the house . It was a challenging install but he figured it out and it looks great

The agent that came to the house was very friendly and professional. He had the tv set up in a matter of minutes. I'm very happy with the service.

We had a few issues when they finally came out to mount the tv. Firstly, the techs advised me that the cable that comes with Samsung TV's are not "in wall" rated. So we have to put the One Connect box on the back of the TV. They used zip ties. Then I was told I need 3 - 12' HDMI Cables that are in-wall rated. None on the trucks so we are no panicking, since this is my second day off work for this installation. When we purchased the service I specifically asked if we needed any cables, if the One Connect cable would reach through the wall or any other items other than the mount. We were told "No" by the sales person as well as 2 different guys from Magnolia. Luckily, Brad one of the techs and I spoke to Janie at the Plymouth Meeting store and after a little tense conversation, she got the cables we needed at no cost to us, for all the confusion and issues. JANIE IS AWESOME. So the TV is now mounted on the wall and looks great. The only real issue is if you adjust it up or down it goes out of level. SO we have to tweak if every time we adjust it. Overall they did a pretty good job.

Thank you for sending someone that got the job done and pleasant manner. Never had smart tv or WiFi before and your agent walked me through remote.

Quick, easy and helpful Best Buy Geek Squad provided excellent service with mounting the tv and hooking up everything like my sound bar and xbox with speed while ensuring safe protocols was followed doing so --- Great work!

Very professional and friendly. Showed up on time and did a wonderful job.

They were on time as scheduled. Quickly fixed wiring into the wall with no issues and no mess. Installed the TV mount and mounted the TV with no problem. Took the time to explain how things operated and kept asking if they could be of any further assistance.

Brandon and tray did an awesome job. Quick and explained everything where a novice could understand. Thanks to these two young guys. Kendall Martin