Customer Ratings & Reviews

Only complaint is that they installed the TV on an existing wall mount and I can't get the serial # due to the bracket covering it. Also Best Buy said they could not provide the serial #. I suggest that when the installers mount a TV they copy the serial # and provide it to the owner.

Installation is a no brainer! Uncle Billy isn’t going to buy you a new TV if it slips and cracks or falls off the wall. Clean and professional service with wire management!

The Geek Squad Install Team were complete Professionals and Knew exactly what they were doing

The team was great - one time, precise placement of holdups and TV. Clean-up was perfect. Clear instructions and all questions were answered. Very courteous.

The Geek Squad is the BEST! Had reviewed our order and brought better mounting solution along. Helped with a number of technical issues. Superior!

The agent called me in advance and arrived on time. Took all necessary precautions related to the pandemic. He was very well prepared to do the job. He took a great care to mount my TV and install components. Job was quick, clean, and precise. I am very happy that I trusted Geek Squad to do this job.

Andrew and his associate were 10 star plus. He has been here several times and they completed everything with the highest level of professionalism, care and courtesy. His follow through and attention to detail on our project was so appreciated .

Alex our installer with his assistant Lionel did an excellent job on the installation of our tv and sound bar.

Installation was done quickly and efficiently. Tech stayed after to hook up everything and demonstrated features and answered any questions we had.

On time and fast installation! I'll use this service again.

Geek Squad was very professional and had all the equipment needed to do the installation. Wires and cords were hidden in the wall. Would highly recommend this worry-free installation.

Excellent is just the start. This set up was for my 70 yo mother and 94 year old nana. The gentleman was professional and relatable. He set up the tv and hooked it into the internet and taught both how to use it. He accurately explained stuff for technology challenged older women.

This was the first time I ever used the Geek Squad. They sent out a contractor to hang my TV on the wall. They did an outstanding job. They showed up on time, did all of the work, cleaned up after themselves and were very helpful.

The gentleman did a wonderful job installing and setting up my new Samsung tv. He was very friendly and professional. He was aware of my physical difficulties and was very thorough making sure the tv was placed correctly allowing me pleasurable television viewing. Thanks so much.

Excellent service. They were very knowledgeable and answered all my questions. Installed and connected all items as I wished. Highly recommend for all us oldies whose 'tech support' have grown up and moved out.

Professional job by workers. Everything was done in a timely manner. Plus they cleaned up after the job was done.

Our installation guy, John, was great! Set up and checked out all our stuff, answered all our questions. The process of contacting Geek Squad was terrible, all by computer, no chance for human contact. I needed to change something in the original order to make sure they had the time and the right equipment, until John called the day before installation I couldn’t make contact.

The agents were wonderful--mounted the tv, hooked up all the devices, and best of all...showed us how to operate everything. They were efficient and knowledgeable. Best of all, they were patient in explaining what to do.

The 2 gentlemen that arrived to mount our wall tv were professional and took extra measures to keep everything clean and gave some helpful advice to us older folks on how to access a few more shows.

The technicians brought all their work implements, they did it quickly, with great precision and were very punctual. I recommend them, it was worth it.