Customer Ratings & Reviews

Dan and Jawan were awesome. You can tell Dan has been doing this for years. He got me set-up with internet also and made is super easy. He and Jawan made mounting it look easy. WELL DONE!

two guys show up , take down old tv , move the mount to new position on wall, rout new hdmi cables , set tv up with verizon fios, take the trash and are gone in 40 minutes-- very polite answered my questions geek squad has never let me down

These two young men were so careful and professional !! When they drilled the holes into my wall studs, one of them held the vacuum under the drill so collect the debris from falling to the floor. NO ONE does that these days !! So Impressed !!

Robert of Geek Squad was able to come in and replace my computer wall monitor in just 20 minutes. That made my day since it was in the middle of my work hours.

The Geek Squad does great work. Don't waste the effort to try to install large screen televisions and wall mounts yourself. If you sign up for Total Tech, you get the installation, plus an extra year warranty on the television.

Best Buy installed our wall mounts quickly and easily. The mounts are securely in place and the techs were very polite and cleaned up behind themselves. I thought the price was a bit much for the minimal time involved, but they did something I was unable to do. A good, but pricey, service when you have no alternative.

Joshua and Eddie were excellent. They continually updated us on the install of a wall mount for our TV in our den. Also guided us on the purchase of a mount for our soundbar. Courteous, professional. I recommend these individuals specifically.

They were unable to mount the first visit due to structural issues and the mount I purchased. They did recommend one. But they didn't have it on the truck (thankfully, cause itcwas 350.00). I purchased a different type and rescheduled my install. Everything went pretty smooth.

The tech did an awesome job mounting the tv. He made sure the tv was secured to the mount and that the mount was secured on the wall.

The agents mounted all the TV monitor and wall attachment.

Thank The Lord God Almighty that people like this exist! These two guys came to my house with a big screen tv and set the whole thing up like I was royalty. Absolutely amazing!

Brian Downey and his partner came to my home to fit a large screen TV to my wall plus set up the TV and my new sound bar. I was very impressed by their knowledge of the equipment, and completed the job in a minimum of time. Both men were respectful and clean, no mess left behind. Both of your men are fine embassadors for Best Buy.

The installers were great—very helpful, kind about our dogs barking from their crates, and conscientious about being sure all connections were made and things were working. They also were willing to test and verify that our old swing out stand was fine for the new TV, and said we wouldn’t need the 4K cables with this model. Later I returned the extra stand and cable for an easy refund. This was all as the Geek squad in the store had prepared me for; I was very satisfied with the set up, the device, and the lower price once I returned the extra products that I didn’t end up needing.

Highly recommend used geek squad for the installation. Especially if you are not handy or are getting older

The agents arrived within the time frame & were pleasant, efficient and quick to answer any questions. Very pleased with their work and Alex made sure I was informed.

Professional, knowledgeable and clean technicians. Would have them back again to install another TV if I ever need it. Very pleased with the service!

The agents mounted my TV and connected all my devices in a very professional way. Would highly recommend them!

The agents did a fantastic job! Very professional and nice...took the time to put on boot covers and cleaned every thing up when finished!! I do not think we could have been more impressed!! You have much to be proud of - they were Perfect!

The set up and installation of the tv mount and tv and the connection was exceptionally done.

The Geek Squad staff were professional, they installed and set up the TV, they answered all of our questions, and they cleaned up all of the packaging. These guys were fabulous!!