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Customer reviews

Rating 4.6 out of 5 stars with 38688 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 299 Showing 5,961-5,980 of 38,688 reviews
  • Rated 5 out of 5 stars

    Geek squad dud awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Misha was wonderful. He installed everything perfectly as well as help me find tune the TVs. He was very professional and had a great attitude.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounted the tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech did an awesome job mounting the tv. He made sure the tv was secured to the mount and that the mount was secured on the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was on time and did a great job on installing the hanging TV and sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staff at this Best Buy locations is awesome. They pay attention and listen to your needs carefully. At this store most of the staff members have knowledge in depth about technology BestBuy is selling. I had to purchase 8K TV and I was referred to home theatre team. Demetrius from that team is highly knowledgable and suggested what I need and help complete entire package. He also put us in good hands of very good Geek Squad of Torrey and Eric who did awesome job installing and mounting TV. I highly recommend this center and these folks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad installed very efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mount my tv connect my tv and added my antenna very efficiently

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect tv for us.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech agents mounted, setup and explained all tv functions. They were very thorough, professional and patient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    well worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i will always let the professionals take care of this kind of stuff. when you are spending a lot of money on equipment, don't skimp unless you are experienced. these guys do this every day for a living and they know what they are doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my 65 inch tv very well and was very inf

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did an awesome job setting up my Sony TV and explained all the information that i need to know thats why I love shopping at Best Buy so helpful to all the people and will continue to shop there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JimE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed, Sony 77" they were on time, quickly mounted the new TV over the fireplace. Cleaned up all the box trash. They were great, very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 Star Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On Time Good Communication Great Representatives of Best Buy Worked Quickly Cleaned Up Very Knowledgeable of the products and gave recommendations on protecting our investment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stan’s Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was amazing! They took down my old TV & installed the new one in record time. They cleaned up & we’re out the door. Very pleasant guts!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can always count on geek squad to get the job done correctly with no flaws. Their the best of the best and absolutely know what they are doing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mounting Can't Not Lay in Middle When Flat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman were nice but should have told at the beginning of mounting or appointment that when putting TV in flat position against wall, it will not be in the middle. It is only in the middle when you pull it away from the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was great. The seals person was very helpful. The person who came to install the wall mont was very nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was amazing and so helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very kind, knowledgeable and helpful. They were courteous, informed me of needed information and cleaned up when they were finished. It relieved some stress as our family has been through some tough things lately and it was nice to have someone who knows more take care of things for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy and convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Booked online, text reminders and one call right before arrival. So quick and easy to use. The agents were done installing in 20 mins but offered to stay longer to go over tv feature (we opted out)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I am a happy camper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BBQ Red and his crew fixed me up perfectly. Came in neat fast knowledgeable and cleaned up afterwards and even went beyond their required services to help me out. I am a happy camper.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable and quick!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were professional, and listened to what we had in mind. They offered valuable recommendations that made the installation location of our patio TV as best as it could be.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Some good, some bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad team was very nice. They hung the TV too high. I didn’t notice it until after they left. Team was overworked and had to rush. Also tried to get my 36” office TV working on cable. TV bought at BestBuy past summer. They got the Fire ATV part working but not the cable part

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service representative did a great job taking down the old TV and mount and installing the new mount and TV. It cost about $450 to do both.

    I would recommend this to a friend