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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 300 Showing 5,981-6,000 of 38,694 reviews
  • Rated 5 out of 5 stars

    Good install of tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had Best Buy guys install relatively small tv on wall mount about four feet above floor. Went well. Had previously had electric socket and cable moved up wall to eye level. Using small cable box and installer able to hide box and all cables behind tv to give clean appearance. Well done install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed our TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alex our installer with his assistant Lionel did an excellent job on the installation of our tv and sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service to the MAX!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew that was sent out to install our TV and sound system went above and BEYOND my expectations! With a mixup that happened to start the delivery day off on the wrong foot, these guys were able to turn the tables and make my experience extraordinary! VERY happy with the install and set up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install Techs know their stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional installation of our TV on the wall above our fireplace. These guys do it for a living and explained step by step what they were doing and why, including why it could not be any closer to the fireplace. Installation looks first class

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were PROS!! Arrived on too time, fast work, friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad were great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did a wonderful job and were prompt and courteous. I would highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New A/V Components Delivery and Set-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On-time, complete delivery and installation of my home theater components by courteous and personally friendly Geek Squad service personnel. Everything went well and works fine. Honestly, Geek Squad's service has always met my highest expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation and hook up of TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with the team that came out, mounted and hooked up our TV. They were very courteous, mindful and masked up. Worked together seamlessly and cleaned and hauled away everything upon finishing their installation! We would highly recommend geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentleman that arrived to mount our 85” tv were excellent! They provided their expertise and installed it perfectly, quickly and cleaned up perfectly! Very impressed with our first service from TotalTech!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installers for my TV did an outstanding job. They did professional, clean work in a timely manner. They we knowledgeable & very helpful with my product start up & use also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They went the extra mile during installation and setup.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tv is installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv was mounted and is working well. Unfortunately they were unable to connect the tv to the sound system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgable and efficient. Pleasant and informative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    on time and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers came on time, and worked professionally. I had the TV and mount already. They put the mount on the wall, and gave me good suggestions on the level it should be at. They mounted the TV on it, set it up, worked with my wifi, and took away the packaging, all very well thought out. I would do this again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my big screen quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came into my house and were very professional. They verified what was to be done and they did so quickly and quietly! They connected all my devices and showed me how everything worked from just one remote control! Awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two different Geek Squads came to our home to install TVs. Both squads were very professional, explaining everything they were doing and instructing us on all the steps we needed to follow to use the tv properly. They cleaned up all the packing materials and their tools and even vacuumed the carpet before they left!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time and went right to work installing. Hooked up existing surround sound, DVD player and programed remotes to operate. Took the time to explain the use of and asked if any questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service !!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Justin was the customer rep. who came to our condo to recommend what we needed to purchase. Justin did a awesome job and what he recommended what the perfect solution. Neil did a great job in doing the installations. Both guys were very nice and very customer focused. Hats off to the both of them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Difficult TV Mount Made Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently purchased a 4K TV and wanted it mounted on a cinder block wall in our downstairs living room. This was a task too big for me to tackle. Best Buy Geek Squad came in and were extremely professional, explained what they were going to do, and most importantly...cleaned up after themselves. Very happy with this service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV and Mounting Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was timely and did a good job of installing the mounting and the TV.

    I would recommend this to a friend