Customer Ratings & Reviews

The squad walked us through the setup - put it on the wall correctly - they were awesome!

VERY KNOWLEDGEABLE AND PROFESSIONAL THEY ARE WELCOME TO SERVE ME WHEN NEEDED.

I had a TV installed as a surprise gift for my parents and the service professional who installed it was fantastic. He followed up with me multiple times before the install date to ensure they would be ready. My parents were thrilled. Couldn't be happier.

Geek Squad team members Mark and Nolan - FANTASTIC ! Did an excellent job from start to finish. Flawless! Professional! Personable! Explained each step prior to starting. Reconfirmed step(s) as we went! Clean-up was perfect! Highly recommend!

The gentleman that installed, my TV were very professional and very courteous. Yv is great

The techs set up my tv and soundbar in a timely and efficient manner

They kept me informed as to arrival and installed all my components!

The 55" and Below TV Connect & Mount service provided by our TotalTech membership was a valuable add-on to our TV installation process. We upgraded our GeekSquad service to TotalTech in July and have enjoyed the benefits. A recent TotalTech repair and several calls for help have received quick, professional, friendly service. Now our TV installation went totally according to plan and I am sure that our agent provided additional services not specifically provided under the plans. He provided us with explanations of our options and showed us different possibilities. He listened to our questions and provided responses at a level that we (technologically challenged) could clearly understand.

Everything was perfect! A nice young man mounted our tv. He was on time and obviously knew what he was doing. We’re very happy with the job Geek Squad did.

Great agents. Professionals to say the least! Came in my home with masks and it was appreciated and were quick and efficient with mounting my tv on the wall. I would highly recommend Best Buy and there geek squad to anyone. Thanks again for everything!

Very friendly, courteous and professional. Offered suggestions that were for my safety and did an excellent job with the set-up. Very patient with senior individuals and made sure I understood the tv operation.

having geek squad make an in home visit to mount our new tv perfectly is the only way to go. this particular tv did get have a lot of components hooked up to it so installation was relatively simple but even so, i would not hesitate to use the geek squad again.

Service was great. The seals person was very helpful. The person who came to install the wall mont was very nice.

The Squad removed my old TV and mounted and hooked up my new TV. They checked it out with all my attachments and demo that all was working.....

From the salesman who helped me buy a new tv - to the installation team that installed and educated — it was an excellent experience

This mount does its job for sure. Planned on putting the TV in the corner of my living room but ended up having to mount it flat to a wall because it was too big for the mount to do all that. Still love it

Wow the 3 agents mounting my tv did so good it’s amazing they all deserve a raise!

What an amazing team - they were very professional and experienced- especially Alejandro - he was quick at understanding the requirement and installed TV to perfection - I was very happy to have them to install (wall mount my television) - Great work

The two techs were great in analyzing and preping the work site for installation of the mounting bracket. They had to remove a former bracket and install the new bracket, then mount and secure the Samsung unit. Cabling the unit was included. I have had no difficulties since the installation. Recommend Best Buy to install.

Glad I purchased the delivery and set up. 77” TV is not small nor light for one person to handle without risk of dropping it. Not only was it delivered, mounted and fully set up but they cleaned and made sure to explain the features of the TV.