Customer Ratings & Reviews

Shak and Horatio did a great job in getting my TV to work with the surround sound system. I can now see the 4K picture and hear the nice sounds from all the speakers. I'm very pleased and recommend them and Geek Squad.

The agents were very knowledgeable of mounting tvs on walls and connected the devices without any problems. They also connected me to the streaming services I requested and explained how to operate the tv. I was very happy with the service I got and would use the geek squad again.

The guys were great ! They were quick and very informative. Kam was very friendly and explained everything. Help me setup all my apps.

I am very impressed by the delivery and set up of our new wall mounted TV. The two gentlemen that did the work were personable, efficient and very neat. Sweeped up "crumbs" from drilling they did. i would highly recommend them.

Completely satisfied with the Technician who came to my home to "wall mount" and set up my new Samsung 55" Curved Screen TV. Cannot believe the professionalism, knowledge and courtesy that was shown by this Best Buy employee. Would definitely recommend having the Geek Squad take care of installing, mounting and setting up your TV purchase from Best Buy.

They mounted my new TV great. They were very nice and cleaned everything up afterwards. They did connect all of my devices back up but had no knowledge on how the TV worked. I was able to get a hold of someone there at Best Buy to direct to the web site to download the instructions for my new TV. All that came with the TV was a 1 page general guideline.

Technicians did a great job remounting TV on the wall with all the wires behind the wall which looks really nice not having wires and cables hanging down the wall. They also explained and fixed some issues I was having with TV. Technicians very knowledgeable and solved all my problems.

The tech guys reached out to me about the time they will be coming to mount my tv and they came on time. They were so professional and did a very neat job.

The team who came to my house were outstanding. Respected my house and were indeed experts on installation and startup. Very satisfied.

Mounted in corner of room perfectly and quickly. Good job.

The Geek Squad did a great job mounting my TV. They made some great suggestions for me and gave me options. The TV looks great on the wall and I am so happy we had them do it instead of trying to do it ourselves. They were very professional and I appreciated the booties after going in and out of our house. Nate and Jim did a wonderful job.

Best Buy tv installer arrived on time. they understood my wish. They had me involved in how I want my tv hanged. I liked that. They did a clean job. cleaned up after them. very professional

The agent were from a 3 party but did an excellent job. Friendly, fast, and reliable service. The two guys that came to my house were awesome and made sure my T.V. setup and mount were to my family liking.

The installer named Andrew was very proficient at his job and was very friendly to boot. He explained everything very well and made sure the Blue Ray and XBox we’re hooked up and working. I am about to use them again for 2 more installs. The Geek Squad is top notch and do not hesitate to use them.

Geek squad leader Donald was very efficient with his organization, set up, and install. Donald and his partner arrived on time and the installation moved smoothly and quickly. It was a pleasure to watch true craftsmen at work. He answered all my questions and offered other information to help me. Great Job!

Was great for my 65-in Samsung Recently upgraded to 77 in and was immediately told by the installer that the TV is going to hang forward.

The agents were excellent! The guys opened the TV box when they delivered it and tested it. It was broken, as these things go sometimes, so they immediately set up for a replacement and second appointment. The next time they came (same guys), they mounted the TV quickly and with care. They were super friendly, super helpful, and I wouldn't hesitate a second to have them back for whatever other thing I'd need help with.

My installer was very knowledgeable and since I had a second tv I decided to mount added on to my order same day which provided a lot of time saved having to schedule a second install.

The Geek Squad was super helpful and did a great job installing my new TV and bracket to go with it! 3 ladies came and they unpacked everything and got it all installed and set up for me in a short amount of time! I would definitely recommend using the geek squad service!

The installers called to give ETA update, they arrived on time and went right to work. The tv wall bracket was installed, the tv attached and all components connected. They worked efficiently and were out of the door in no time. Wonderful service by these professionals. Thank you