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Customer reviews

Rating 4.6 out of 5 stars with 38688 reviews

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    Rating 4.4 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 302 Showing 6,021-6,040 of 38,688 reviews
  • Rated 5 out of 5 stars

    These guys have been in several of my homes now.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have removed and reinstalled big televisions with in wall mounting for me and addressed big time sounds systems. This trip the mounted and installed two big screen TVs and wired theater surround.. in the ceiling as well. Its incredible. All my guests love it. I will use them over and over.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size mount for 75” and big size of TV, easy to install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kudos to Chris and Juan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents went above and beyond to ensure that my TV was properly mounted, Chris and Juan were excellent and really provided excellent customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They do a good Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally professional, extremely careful and kind to the client.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service with class!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hesitated before ordering Geek Squad TV set up and mounting thinking they could never do the job as well as I could do it myself. I needn't have worried. Amanda and her crew were rock stars! They had my TVs mounted quickly, made sure they didn't leave a mess (they even wore booties!), and programmed my TVs and showed me how they worked. Couldn't be happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came to install a TV mount in my guest bedroom. They arrived on time, were careful in their work and did an excellent job. I highly recommend them. My experience with them has been first rate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I owned 4 TVs but only 2 were mounted. It was time to upgrade so I visited Best Buy and scheduled GeekSquad to install the other 2. They were prompt, courteous & professional & did a great job without taking too much time out of my day. It’s everything that I expected & am extremely happy with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installers did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team did a great job mounting the TV. They made sure all wires were ran correctly and neatly. They also mounted my Apple TV to the back of the TV. They left the space clean afterward, and also made sure to pair up my remote to all my devices. All in all I’m very happy with the service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing, quick service! The guys were professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No worries

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounting a TV can be a daunting task. Whether you spent a little money or a lot you don't want to see that purchase laying on the floor after it fell off the wall. Having Best Buy install my TV mount is a no brainier. With total tech it's 50 bucks to have them install and mount my TV. They run the cables so everything looks great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad rock!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jasmine and Jason rock! They are the best! They set up the television and soundbar system with great skill, expertise and professionalism . They went over clearly and thoroughly how the television and soundbar system worked. They checked to make sure we understood how to use everything. Thank you Jasmine and Jason!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Little expensive but needed to install my new television

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent installation and setup of the new Bravia

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two installers that were here did a great job of installing the new Bravia 8 TV. They were very professional and knew what they were doing. They answered all my questions. They were right on my appointment time they had notified me about.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents, Will and Jimmy were extremely efficient and helpful. I’m so glad i decided to have my new tv mounted. A great experience. Many many thanks to Will and Jimmy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was nice to be able to have the new Sony Bravia TV I purchased installed on the wall by a Geek Squad professional. It eliminated a lot of stress from having to do it myself as I am fairly confident that I would have not been able to figure it out on my own. The associate that installed the TV was quite professional and cautious: he showed up early and took the necessary precautions to keep myself and others in the house safe. He installed the TV in a timely manner and was knowledgeable as he demonstrated several of it's features to me. He even discussed my existing tech with me and helped me better understand how it would fit in with the new TV. I would have no problem recommending this service and providing a positive reference for the associate that served me. Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very impressed by the professionalism the team brought to implantation. They were also on time and communicated perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young men were excellent. Set up TV and sound bar and made sure I knew how everything worked. They weren't here very long and did a good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two installers were very experienced, polite, knowledgeable and informed me of everything along the way during install. They cleaned up everything and I was very pleased with everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs came in and installed my TV on the wall, and tested the setup in a very short period of time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth install by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad team did a great job with the installation. However, the store clerk inadvertently forgot to sign me up for TotalTech, which is REQUIRED for installations over a fireplace. Corrected by the Geek Squad installers at the time of installation.

    I would recommend this to a friend