Customer Ratings & Reviews

The team that came out to install it did a fantastic job! They also cleaned up everything and wore shoe covers which I really appreciated.

The Geek Squad agents took their time to confer on best placement of the Samsung 75 inch tv. They installed the mount and then made sure everything was working as it should. Friendly, efficient, and professional!

Set up was very efficient and helpful. They helped me set up all my apps too

The team from Geek Squad were very professional. They showed up on time and did a great job with the set-up. I highly recommend this service.

The geek squad came out to my house on a Saturday and mounted my TV in under an hour. Everything went smoothly and I couldn’t be more happier.

on time, hard working, excellent service, good tv, good installation.

The two installers worked quickly and were within pickup window. There was some miscommunication as we were told they were able to hide the cables in the wall and they told us that they were not. Also, it would be nice to have show covers to not track dirt throughout the house, but installation went fine.

Team arrived earlier and cleaned up after themselves. They also helped me in ordering screws for another TV which will make life easier for me in the future. Highly recommend. Thanks Agent Dylan

it was done so perfect and fast that if I had not seen it myself.the tv was mounted on the wall.programed and everything was explained.it was all done in less that45 minutes.the guys even set my Netflix so I didn't need the router on it.i will be able to unplug the cable box and blue ray without hesitation.it's very easy to plug back in.

Geek Squad is one of the best services offered at Best Buy. I’ve used both of their in-store and home install services several times and they are fantastic every single time. Very nice and courteous staff.

The crew was amazing. Punctual, professional and extremely precise with the tv and speaker installs. They went above and beyond making sure everything was set up correctly.

The geek squad was clean, professional, and quick! Their mounting services helped finish my living room setup. Will definitely use again

I am not sure if we're able to give the names of the agents that installed my equipment, however Sean Harden representing the Bridgeton store location in St Louis did an exceptional job installing my TV, sound bar and helping to cut the wires away in a very excellent manner. Both technicians paid attention to detail for very neat, professional and knowledgeable about their duties. They went beyond the Call of Duty and making sure I was extremely satisfied and that I was getting the best bang for the buck. They recommended services but also explain how I could benefit from those services and why it made sense for me to employ those Services all the while leaving it up to me to make the decision. I felt no pressure from them and I will gladly invite them back to complete any other work for me and suggest you do the same

The technicians were very knowledgeable and professional plus respectful. They explained what they were doing every step if the way.

Mr. Cornelius and Mr. Ramon did an excellent job and setting up our TV. They are both an asset to your company. We received great customer service. Thank You!

I liked how they came, did the install fast and without any issues. Bestbuy has always been the best when it comes to their customer service.

The Geek Squad Install Team were complete Professionals and Knew exactly what they were doing

Amazing service, professional, kind and extremely knowledgeable. They showed up early and we were beyond impressed

Sorry it took so long to get to this service; we have forgotten the names of the two outstanding men that were sent to assist us in setting up our new TV set. Knowledgeable, friendly, and prompt in their service . . . we could not have asked for better service. P & P

Techs were quick and kept areas clean. Excellent service.