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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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  • Value

    Rating 4.4 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 304 Showing 6,061-6,080 of 38,694 reviews
  • Rated 5 out of 5 stars

    Smart guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two young Geek Squad guys who installed my back porch television and mounting did a superb job. They were knowledgable, smart, and worked quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The installation and delivery was great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer did a great job of installation. He was quick and efficient completing the installation process. He set everything up, tested everything and showed me how to use it. He answered all of my questions. I am very pleased with the delivery and installation service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job done quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my tv and connected to my devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is awesome!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that came did a quick.and efficient job. They left my home clean which was appreciated. They were also knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One time. Job done well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went fine it was probably a job someone else could do but I could not do. I wanted it done right. I did not like the fact that the scheduling was very far out but that was out of my control. The service person showed up on time did the job cleaned up no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were great friendly and professional. Answered every question. Cleaned up their mess. Wore bags on their shoes so my wooden floors didnt get ruined . Great job men

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad ROCKS!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the best decision we made when buying multiple components. Geek squad called to let us know when they would arrive and they were right on time. They spent hours setting up the equipment we purchased and even recommended and set up the Sonos system to act as surround sound. Awesome service at a great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had multiple things for the Geek Squad to do and they had it done very quickly. I didn't have to stand there and watch them, they did their thing and explained everything at the end. Extremely helpful, friendly and on time! EXCELLENT

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed 65" TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents removed my existing TV and mounted the new one on my existing Mantle Mount and connected to my cable box. They gave me suggestions on sound bar and tested removed TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad install = my new easy button

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, great service by BestBuy & Geek Squad as well. Highly recommend! We purchased an 85" Sony, 55" sony, (3) 43" Sony, JBL 9.1 Soundbar, wall mount brackets for our newly finished basement with theater, multiroom sound system and absolutely love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well done!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service! Geek Joe rendered great service, and was knowledgeable about the job and answered all our ridiculous questions, a job very well done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install was amazing, worth ever $$

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 person team showed up exactly on time. They worked so smoothly together - making the time most efficient. They asked my input on height, tilt, programming - and in an hour did what I know I could never do. They hauled away all debris and left a TV working exactly as I wanted. You won't be sorry you used this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad- your own electronics experts!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They showed up on time, were courteous, did a great job! Took care to center TV where I wanted. Connected everything!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These guys are good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Geek squad wall mount a new 65" LG with a Sonos Beam sound bar. They did a great job and were very efficient. I had a follow up question the next day with one of the squad members. He walked me through the solution and all was working in a few minutes. The Geek Squad is worth the the money for the services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice upgrade Toshiba

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new Toshiba. What I love even more is my warranty plan through tech support. The television has a beautiful picture and offers more wall space coverage than our previous television. The picture is crystal clear. Gorgeous picture.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Faststic Men

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic Guys that were very neat and polite. Wish I had them around for every question that I could have, a hands on tutoring. LOL

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV Mounting: 5 Stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were able to figure out how to mounted my TV. It was a bit tricky but they were able place the TV perfectly in the upper middle of the wall and connected it to all my devices. Will definitely be using them again when I get a couple more TVs for the house!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Makes life easier

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs came out and mounted the tvs. They made sure the tvs were leveled to our request and continued to readjust based on lighting, fireplace wall and all other factors. The mounts looked sturdy and solid. They also took the time to show us how to adjust the mounts if we ever want to move them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely great techs!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Zak and the other tech, sorry don’t remember his name, were awesome. Customer service was outstanding, professional and very pleasant. In a world where employees are hard to find, these guys exceed all expectations!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job mounting our tv ,perfectly level

    I would recommend this to a friend