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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 306 Showing 6,101-6,120 of 38,694 reviews
  • Rated 5 out of 5 stars

    Geek Squad Installed my 75 inch TV's Quickly

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my two 75 inch TV's with no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, very knowledgeable and unbelievably nice and helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was thorough, friendly and very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Medford, OR, in store geek squad installed two smart tvs, (one inside wall wiring), sound bar, blue ray dvd player in our home and instructed us on how to use them. They were all awesome and professional. Go Medford Geek Squad!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed both my 65 and 55 inch TV's and the installs were done professional quick and clean. I had the same installer (Kevin & associates) for both TV's and he was very knowledgeable and accommodating. He took the time to explain all features and aspects of the TV. I would highly recommend them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Carlos Salinas earned a BBQ lunch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BEST TECH EVER! Carlos Salinas definitely earned a BBQ lunch! Arrived on time, was courteous, efficient and had 2 TVs mounted, installed and set up in record time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad very efficient...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy that the agents installed my 65 inch tv instead of me doing it. John had it up in no time, cleaned up and showed us how everything worked before he left. He took his time and answered all our questions and made sure we understood before he left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely have them install you new purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a quick and great job setting up my new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Complaints!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super friendly and courteous agents and the installation was a breeze. The mount we had purchased wouldn't work but they had one on the truck they could use so they swapped it out and solved the issue quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These young men were courteous, knowledgeable & professional. They did a great job quickly and made sure we understood how to use the many functions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Splendid!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and friendly. Showed up on time and did a wonderful job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was on time and did a great job on installing the hanging TV and sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Joe was like having a family friend do the work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joe was Fantastic! It was like having a family friend do the work. Very respectful of our time, walls and other furniture. Work was impeccable and fast. Very happy with installation and would recommend him to anyone! Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does a fantastic job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job figuring out the right height and position on the wall to mount the TV. The cables looks clean and everything works perfect. Would use Geek Squad again to install all my TVs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did a great job. They were polite and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech Support Totally Worth It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ron and Tammy from Geek Squad were fantastic. They were courteous, professional and very knowledgeable. They provided all the information we needed and quickly followed up when we had more questions. We couldn’t be more pleased with this Total Tech Support service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Techs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were excellent! The guys opened the TV box when they delivered it and tested it. It was broken, as these things go sometimes, so they immediately set up for a replacement and second appointment. The next time they came (same guys), they mounted the TV quickly and with care. They were super friendly, super helpful, and I wouldn't hesitate a second to have them back for whatever other thing I'd need help with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with the service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were maybe the most helpful service people I have experienced. They arrived on time and quickly went to work setting up the TV and the sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad for the win

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad crew was great. Friendly on time and showed us how to use everything they installed and also offered recommendations w out trying to be pushy about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Ricks!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job!! I've had the Geek Squad out on a few jobs lately and always a great experience. Knowledgeable, professional, and take the time to answer all of my questsions!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 installers did a great job! The scheduling and tracking of the appointment needs some work. Install went smooth and they cleaned up all of their mess plus took the tv box away that i did not even purchase from best buy.

    I would recommend this to a friend