Customer Ratings & Reviews

well done! It was a good experience. They did a great job!

Techs came in and installed my TV on the wall, and tested the setup in a very short period of time

Installer would not do the install because the installation would not have been stable and safe. He cheerfully packed the TV and mount up and gave me full credit for the TV, the mount and installation cost. I will definetly patronize Best Buy again. Thanks

The Geek Squad Technicians installed my TVs, programmed and personalized stations with operational demonstrations to the satisfaction of the customer. They offered to pick up all the empty TV boxes left by the sublet Geek Squad contractor, at the initial TV installation.

The agents mounted the TV, reviewed the operation and even helped us with a computer setup to connect to the TV. These guys were outstanding, friendly and super efficient. Highly recommended.

Appointment was easy to set up. They were a little late showing up but were super fast when they got here. The agents brought the TV and wall mounts I had purchased, installed them quickly and neatly. They also made sure that they worked with my older sound system. Very knowledgeable, professional and courteous.

Sam did a wonderful job installing my new TV today. He was on time and answered my questions. He worked hard while fixing my problem. Thank you, Sam!

Absolutely the best experience I ever had with a big organization. The customer service through installation was seamless and a delight. I was well informed, the installer was courteous and knowledgeable, and went out of his way for me. Couldn't be more pleased....

I used Geek Squad to install a new Samsung TV with ceiling mount. They did a fantastic job. They also got the system all hooked into the cable system so when our guests used the TV for the 1st time, no problems !!! Where they had to drill for the mount, they made sure that the area was cleaned & spotless. Great job!

Very friendly and knowledgeable guys, and they installed everything so fast. They even walked me through the TV's features and some basic troubleshooting.

Excellent service and installation was professionally done. Configured my network and ensured all the app’s were set up and working.

The guys installing our TV’s were great. We were using existing wall mounts that the former homeowners had left. The guys looked and said the mounts were placed too high (and one was off center, which would have driven my husband crazy) and were we sure we wanted to keep them where they were. It was more work for them but I appreciate the fact that they took the time to make sure we would be 100% happy once the TV’s were mounted. They moved the mounts and placed the TV’s in the appropriate positions for our viewing pleasure. Couldn’t be happier with the installation!

Having the Geek Squad is a must and I'm glad I got it with my purchase. I ordered a TV and stove and they set up everything perfectly. Would definitely recommend.

Both Aaron and Eli were very friendly and helpful. They connected everything for me, but somehow forgot to set up the sound bar. It was okay though. i contacted Aaron and he walked me through it. Great guys, great service!

The geek squad installed my 98 inch Sony TV and they did a great job, very professional and very knowledgeable. I would highly recommend!

The Geek Squad is the best. They are professional in determining the best installation possible. They allow time for any of the customers concerns.

The TV is crisp and clear Easy to use Heavy to install Really recommend to pay for installation

these guys are great, came kept everything clean so well organized, they had to move our mount, vacuumed as they drilled, had it up and running explained some features and off they went

Was great for my 65-in Samsung Recently upgraded to 77 in and was immediately told by the installer that the TV is going to hang forward.

Installed tv mounting perfectly. Very knowlegeble, answered all our questions and professional. This is the only way to go. It would have taken us hours to put this mount up with much anticipated screaming and hollering. He did it in under an hour. I felt very relieved and happy. Definitely made my day!