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Customer reviews

Rating 4.6 out of 5 stars with 38688 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 307 Showing 6,121-6,140 of 38,688 reviews
  • Rated 5 out of 5 stars

    Geek Squad installed my television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen from Geek Squad were so helpful and have outstanding service, I cannot say enough great things. They took the time to set everything up and make sure it was mounted perfectly. They are an asset to your company and I greatly appreciate them and their hard work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were friendly and efficient! Had everything up and hooked up in 15 minutes! They kept us informed of planned arrival time as well!! Excellent!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad scores again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m an older guy and not high tech so I relied on the Geek Squad. They exceeded my expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Television and service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this television. Great audio and picture quality and the professional installation was as expected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents took down and mounted the new TV and hooked it up to Dish and the internet in about 10 minutes. They showed me how to use my new TV. I can't believe how fast they were. They also hauled away the broken TV. I love the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed my Sony TV Quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 Geek Squad guys did a great job mounting my new Sony TV to the wall and setting up all the features I use. They showed me how to use certain features too. Both men were very helpful, quick and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Geek Squad!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was fabulous! They came first thing in the morning, were polite, courteous, respectful of my house, wore masks and booties. They had my new tv mounted on the wall in record time! Plus, they took care of a problem I had connecting my new printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was great. Got the job done on time and problems. James does a great job. Very helpful and cleans up after himself. I have used him so years and ask for him every time. Would highly recommend using him for any stereo work you have. Always does a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad did a great job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad had a lot to do: Install a power extension in wall, move a TV from on room to another, install a new tv, receiver, and sound bar and blu ray player. All jobs were accomplished to my satisfaction in a matter about 4 hrs. The tech left me with set up info so I could set up Alexa. Outstanding work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs did a wonderful job mounting our TV. Im glad I listened to the suggestion by the salesperson.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So glad we didn’t have to mount our tv’s ourselves

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had Geek squad mount three tv’s so far and I am so glad we had them do this. It would have taken us forever to get it done and make it look nice. They did such a great job and we are very happy with how it looks. They also have programmed our remotes and mounted sound bars as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The squad installed my TV mount like pros

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Sqaud actually made it by earlier than originally planned, as coordinated a day prior. They worked quickly and efficiently, installing the wall mount and then booking everything up cleanly. The wires were hidden and nicely organized, and all systems were operating in sync as requested. Couldn’t be happier!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad the best techs awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional did the job very very well they knew their job did it with excellence

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really enjoying having the new TV mounted. The Geek guys did a Fantastic job, they were friendly and helpful. They assisted with the setup of the bee TV and even programmed my Netflix. I would recommend to my family and friends the Geek squad and the Total protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs installed TV mount, worked neat & tidy and set the TV up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV efficiently and quickly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agent arrived as scheduled and installed my wall-mounted TV quickly and expertly. He connected everything and made sure it was all working properly. Watching him do this made me realize that this is the way to go for most people who have only average handyman skills required to do the installation job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good install after the second try.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first delivery was going good until when they were to put up the tv, there was a large crack on the display. They had to take the tv back. What was difficult after that, was that I had to call Best Buy back the following day myself to try and find the exact same tv, order it, and then schedule a new install date. It was confusing, because you would expect Best Buy to try and find the tv and call me back to schedule a new install date from their end.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad mounted my TV and ran the lines quickly and cleaned up nicely

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great full motion bracket

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This bracket is very easy to use. We had Geek Squad install it and it didn’t take them hardly any time at all. We love the flexibility we have with using this. Our TV is 75 inches so it’s on the larger side. It pulls out from the wall 18 inches which allows us to rotate the TV so we can watch it from upstairs. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for big projects

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys worked fast and were very friendly and very efficient. They cleaned up after themselves. I got the yearly all Tech plan so the service was much cheaper for me. It was only $50 I had to have them out twice because I chose to have it hung low and everybody said I needed it higher. So much cheaper to do it that way.

    I would recommend this to a friend