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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 308 Showing 6,141-6,160 of 38,694 reviews
  • Rated 5 out of 5 stars

    Geek Squad agents installed my TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents came in and installed the TV and connected all my devices. They were very professional and made sure everything was completed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grateful TV Owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very grateful for the Geek Squad members that installed the wall mount and bracket for the Sony tv purchased. Geek Squad also setup the tv and provide instruction on how to add apps to tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Pro!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all, they arrived on time and mounted my tv with precision. They know what they doing. Connected everything and made sure that everything was operational. They left with my place where they work clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Things went well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a 55” TV and other items and have not received any reward points. It’s also very hard to get a sales person on the phone. However, I do love my second adjustable TV rack. Also Geek workers were great even though they were not able to connect computer because I need a cable for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were quick and professional. However, it was a little bit too pricey for the amount of time they spent setting up the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came and installed my tv, they did a fabulous job with the installation and programming the tv. They went over everything with us. Would definitely recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional workmanship by the geek squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I purchased my 70" TV I wanted it on the wall,. There was no way I could put it up there myself, so I hired the geek squad to do it for me. I am so grateful I did. They were kind, efficient, hooked all my devices to my TV so when they left, I couch surfed theater style and it looks fabulous!! Thank you for such wonderful work!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They did a great job!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that mounted my tv did a great job. Made it look so easy! I’m so glad I had them do it. Very professional and friendly. Programmed the tv and channel changer and showed us how to use them. Then explained how to program them if for some reason we had too. They did a great job!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery guys did a great job removing my old tv and re-using my bracket. The had the new one up very quickly and got everything hooked up and running!!! They were also patient with my questions!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was prompt, quick, and very knowledgeable. He did a great job cleaning up after the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional, Fast, and high Quality Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were on time and worked quickly without sacrificing quality. This added benefit to the Totaltech Membership practically makes the membership pay for itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Customer Service Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was wonderful! So knowledgeable so polite and most of all patient for us to learn the products that were installed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing work by geek squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did an amazing job here. They installed everything very quickly and went above and beyond to not make any kind of mess. They also were really dedicated and helped fix some of the speaker wiring we have in the house, I really appreciate everything they did!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing job by Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did an amazing job here. They installed everything very quickly and went above and beyond to not make any kind of mess. They also were really dedicated and helped fix some of the speaker wiring we have in the house, I really appreciate everything they did!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great job was really impressed liked the cleanup. Good job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an exceptional job. They came with the TV, moved it upstairs, and installed it quickly. They also offered to move the previous tv and box it came with. They were very professional and polite. Would recommend especially for larger tvs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend Chris

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris is VERY efficient, highly qualified and a speaks to you - not at you. He was thorough when explaining the many features on the new TV; reprogrammed all of our remotes; and checked out each piece of our equipment to make sure it was compatible and working with the new TV. He also arrived on time and cleaned up after himself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent installation experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installation team. Arrived a the beginning of the planned time window. Installed quickly and cleaned up. Set up the TV too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was fantastic!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sam and Jose were fantastic they did everything and stuck with me until perfect I love my geek squad and also my Sony TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very professional. He gave his opinion on how to best install and then asked what I wanted and we discussed the differences and very professionally explained the pros and cons. I would definitely use that technician for any of my installation projects in the future.

    I would recommend this to a friend