Customer Ratings & Reviews

Best Buy sent an outside contractor to install my 65" Samsung tv. The guys put tv over my fireplace using my old mount, connected to home theater system, and programmed my universal remote all in about an hour. Very pleasant fellows and instructed me completely in use! Very satisfied.

The agents mounted our TV and adjusted to our satisfaction; they also connected our soundbar and DVD/CD player to the TV remote and connected us to our streaming services. Dustin and Justin provided great customer service!

The mounting of our new TV was a little more complicated than expected as we had to move the former mount on a brick wall. Both GEEK Squad techs were experienced and professional. Neither my husband or I are tech savvy. The GEEK squad had infinite patience in walking us through the set-up and how to watch our new TV.

The technicians who delivered and wall-mounted my LG CX 77" were absolutely phenomenal! They both were extremely knowledgeable and made the process look extremely easy. I would definitely recommend this service to anyone else looking to buy a TV at Best Buy!

The Geek Squad is a treasure. They came, they set up and gave clear instructions. Added that if I had any questions to please call. Wow.

Very professional, arrived on time, did the install in a very skillful manner, consulted with me as to the proper placement and completed the job in a timely basis. They took all proper precautions and maintained social distance and were very respectful.

The two techs that showed up were friendly & laid back. Felt good having an actual conversation with people as to most delivery folks that stick to the “professional only” lingo. Guys mounted my tv exactly how I wanted it without any issues.

I think it would takee me weeks to accomplish what the Geek Squad was able to do in about 4 hours. They not only installed our new LG OLED television, but reinstalled all the home theater components plus a new receiver and HDMI line behind the wall to make my wife happy. The two Geek Squad technicians (Robert & Chris) not only knew their business, but were personable and pleasant to deal with from start to finish. They even took time to train us on using the new equipment.

Having the Geek Squad mount and set-up a TV is always money well spent. I've always been pleased with this service and once again it was quick and well done.

Agents were on time and installed mount and TV in timely manner. Setup necessary connections and Roku Streamer. Cleaned up and took box, etc. on our request. Very personable during the entire time.

Love this television. Great audio and picture quality and the professional installation was as expected

Geek Squad was great. They mounted the TV and made sure we understood how it was set up. They also made excellent suggestions on improving the sound.

The techs did a wonderful job mounting our TV. Im glad I listened to the suggestion by the salesperson.

They make sure it connected in my internet and show me how to use the tv.good service

The agents removed old tv and replaced with new one and completely set up all the technology associated with it. They were knowledgeable and most pleasant as they performed the task of installation.

The guys who came out to my house to install my TV mount were great they treated me like they knew me from day one not just a customer. They were very quick to install and walked me thru the process from the start to the end and the took the trash when they left.

The agents were excellent mounting my TV into the wall. They were extremely helpful and explained everything to me as they mounted the TV. They were very friendly in explaining to me how to operate the TV and answered all my questions!

The Geek Squad was great! They delivered, unpacked and mounted my new 75 in TV in a very short time. They were neat, courteous, nice and very professional. After set-up, they showed me how to operate my new system.

One person from Geek Squad came out and installed the TV Mount and TV. She is a great job. She was very thorough and pleasant and answered all our questions and installed anything that needed installed.

Best Buy’s TV Setup & Mounting service is fantastic! The technicians were punctual, professional, and knew exactly what they were doing. They mounted my TV perfectly and made sure everything was securely in place. They also took the time to explain how everything worked and cleaned up after themselves. Overall, a smooth and stress-free experience. Highly recommend!