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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38685 reviews

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  • Value

    Rating 4.4 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 38,685 reviews
  • Rated 5 out of 5 stars

    Gold standard service, 5 star

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was thorough, very professional, highly competent in his craft. He was friendly, patient and made sure I understood everything he explained.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad not only mounted both of the new TVs, they connected our sound bar, helped connect them to WiFi and out cable Boxes. They were very understanding of what we wanted with the tv mounting.. we had them mount our two 50” TVs next too each other just above our 75” tv. It was very important that the spacing was right due to the from door and The other tv. The gentleman who came were friendly, professional and very knowledgeable on everything from the mounting to WiFi signal. We have 5 TVs (3 going at all Times ) and they helped reconnect the TVs to their individual cable boxes and remotes. They also delivered the TVs when they arrived to install. Having the tech support saved us money and stress. They gave us a 2 hour window when we bought our TVs then they called to give us a 30 minute window for arrival. The communication and service was 10/10.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professionally done and took away all boxes and de

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped me set up tv while explaining all the functions. Moved previous tv to my bedroom also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV ect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two agents that installed my TV, wall mount, surround sound bar & mount were amazing!! They were very informative, professional but friendly!! I would highly recommend to everyone. I have them coming back for additional work!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JOB WELL DONE!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentleman did a fanstastic job in mounting the television. Professionalism at its finest. Nothing short of perfection. They cleaned up after themselves and everything was presentable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed television expertly and quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad arrived as scheduled and confirmed. Did a great job of installing Television. They were expert and experienced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service from the Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the UV on the wall. They were very helpful and really professional could not be happier with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG86 Donald

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were on time & took precautions to keep carpet clean & cleaned up. They mounted, set-up & connected all devices quickly & accurately

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It took very little time to lnstall everything.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were great setting up my new t.v. they cleaned up every little thing, made sure the cords were neatly tied up and made sure everything was working properly. They really knew what they were doing. Very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad technician

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent analysis of best placement of tv, professional, timely and personable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Professional and fast.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a good job at placing the mount and television and gave me a suggestion to place it slightly higher than where I originally wanted it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greed squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The are very professional and they know they job I recommend Greek squad..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceeded expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installation. Very professional and exceeded my expectations. Showed me features on the tv I never would have known about.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an excellent job, but since I did not have my sound system yet, they did not know how much space to leave between the bottom of the screen and the top of my fireplace. Now the sound bar covers up part of my screen. I have not talked to them about this yet. I did tell them that I was buying a sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installed on my wall.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my TV on the wall and it’s working out very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brad, Was awesome!!! He went above and beyond my expectations! Unfortunately the screen didn’t work on first TV, since the store was 5 mins away he was able to go back to the store and get another TV for me! I will be using him again for my next order TV for my bedroom! Thank you Brad for everything!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad - Life saver!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents came out to my house, were very experienced in installations of wall mounts for this and even dropping the plug into the wall so you dont see the cord hanging down. Looks great and well worth the money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted and installed tv quickly and professionally. Even cleaned up after themselves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional & efficient installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional & efficient! Well worth the money! Thanks a lot for the grey service, geek squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Geek Squad workers!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two Geek Squad workers who came were awesome! They were super helpful and went above and beyond to get everything set-up for us. Would highly recommend them!

    I would recommend this to a friend