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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 312 Showing 6,221-6,240 of 38,694 reviews
  • Rated 5 out of 5 stars

    Geek squad - expert installers!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This one again has the best picture quality. Nothing can beat Sony OLED picture and 65” can go in any room later when Sony comes up with newer and better stuff!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad they installed it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that installed our tv were GREAT. we could have hung the tv ourselves but AFTER that the tv did not work. So grateful they installed it and documented the tv was faulty. Best Buy had another tv brought out a couple days later and the old one returned to the store. Made things easier for us!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad installed very efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mount my tv connect my tv and added my antenna very efficiently

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came out and immediately noticed I had the wrong mount to fit my TV. Told me which one I actually needed and even gave me the SKU# to take back to the store with me. Came back two days later and installed my mount. Extremely satisfied with my service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy and Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer service was excellent, with clear and timely communication. I appreciated the effort and the ease of the installation process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They are great and fast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is very profesional. The guys that came out were very knowledgeable and fast to set up all my devices. I’ve used them before and will continue to use them. They set up 5 TVs this last time in about an hour and a half. They set up my directv and also any game systems I had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad tech. I would recommend this service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician did an excellent job of installing my mounting tv stand and tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work with the Geek Squad techs all the time. It's a pleasure to do so. These guys were fast, focused and fun to work with as they quickly addressed the situation and set about locating, mounting and adjusting my 65" TV. It looks great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They ain't Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Andrew and the other young man did and excellent job mounting and setting up the television. They were kind, couteous and they did and excellent job. Thank you guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time professional great work jus sit back nd let these guys do their thang very happy with my purchase it makes it easier when geek squad sets you up these tv are getting heavy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quick and easy Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy installation. The people who came were friendly. The only complaint I have is they removed the plastic on the TV without asking. There was still renovation work going on in the house and I didn't want the dust to pile up on the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV AND SOUND BAR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv mounted on my wall was a 42 inch. I purchased a 65 inch. They had to move my mount over to accommodate the bigger set. They did it so fast and quietly, I was waiting for them to start and they were finshed! They also mounted my sound bar under the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well done!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was on time, efficient and explained everything very well. My questions were answered and I couldn't ask for more!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a perfect mounting job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys were nice to work with, super efficient, mounted the screen perfectly, and...for a non nerd like me, programmed it into working order in a flash. So easy to use now. And looks great on the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service, why would I want to do the work...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I can have professionals who do this for a living so it for me. The two guys who serviced us were amazing. They were truly knowledgeable and helpful. Showed us how to use our equipment, how we can improve it, and what are some good options and deals we could find back at the store. Would do it again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job mounting my tv and took the time to answer my questions about the mounting. They did an excellent job and I was comfortable about them in my home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Guys Deliver.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys delivered and mounted my Amazon Fire Smart TV along with the swivel wall mount. Connected to my wi-wi and opened the apps for me. Went from 35 channels to hundreds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents arrived on time and installed and connected my TV in a timely manner. They even connected it to my sound bar that I couldn’t connect to my previous TV that was only a year old. I was very pleased with their service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting of TV monitor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived on time very neat and clean very knowledgeable about the product that I purchase. the mounting of the TV is excellent and I cannot ask for a better service. I would recommend the geek squad to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mounting , and cable hook-up was excellent. The two installers really knew all about the products and spent a lot of time doing everything perfectly and could answer any questions. Very glad I used them and didn't try to do it myself.

    I would recommend this to a friend