Customer Ratings & Reviews

The Geek Squad was on time. They were efficient, courteous and knowledgeable. The wall mount was centered and the TV set up within the hour. There was nothing to clean up after they left.

Service was phenomenal! Techs were very professional and knowledgeable. Installation complete in under 30 mins. I would highly recommend!

JASPER and his partner were wonderful, and did a perfect installing job for my new Samsung 43inch Smart TV. My old TV was very heavy; however, the men were somehow able to remove the TV and take it away. I was so grateful-----

The guy who installed my TV mount was so nice and did a great job! Didn't leave a mess. Quick setup! He was from the Philippines, really sweet guy!

The agent was great, he mounted the tv on the wall with ease. He was very informative and easy to talk to. He also reprogrammed a remote for a tv in another room which I asked him if it was possible for him to do before he leaves. I would always use the Geek Squad.

The 2 gentlemen who came to install TV on wall were delightful. Arrived on time. Got work done quickly. They were able to explain everything well. (Much nicer than the Geek Squad member I used to install the Samsung before this.)

The men from Geik squad were professional very efficient worked and cleaned and disposed of the trash from the boxes .

The agents mounted the wall mount into brick and installed my TV and all connections. 100% satisfied.

Good service and good price. If you need to cut holes in wall to run wiring or add electrical outlets they cant do that but we were satisfied for the price.

Geek squad did incredible job installing this TV mount. Extremely easy and lots of full range of motion to move the television into the optimal viewing position. I have this located over a fireplace and it gives me full extension and clean cord management.

Guys went above and beyond in getting the TV mounted to the wall. We appreciated the effort they went through.

The agent was very professional. He cleaned up his mess. He explained everything that he was doing step by step

The agents disconnected & unmounted existing TV. They then installed the new TV. Kenneth W & JB were detailed oriented with installation. Kudos to being so meticulous that the exposed wires are practically hidden.

The agents who diagnosed my laptop issues, the agent who took my new laptop order, the agents who helped us decide on a new tv, the agents who mounted our new tv have all made our experience being Best Buy customers wonderful!

Very professional did the job very very well they knew their job did it with excellence

This a quality item, I can’t believe how inexpensive it is. I bought a 55” LG television and I looks great not a big ugly piece of metal on my wall. Geek Squad installed. It and the gentlemen from Geek Squad are and we’re very professional.

LOVE IT!!! The best picture TV I have ever seen! Must get!

The installation process was excellent but the charges were disappointing due to the fact we belong to the Premium Support option and got no benefit from the program on the purchase. They also charged $50 to reinstall a soundbar we purchased from the along with the previous TV they replaced. The program doesn't seen to be worth the money they charge.

 it was a great experience, a flawless install super easy quick. They brought four guys to get it in right. Couldn’t be happier.

Our TV’s were mounted to perfection! The two gentlemen who installed were so friendly, knowledgeable and efficient! They were amazing! Thank you to Justin and Trey! Also thank to Mike who helped us pick the right TV’s for our home! They were all so helpful!