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Customer reviews

Rating 4.6 out of 5 stars with 38689 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 314 Showing 6,261-6,280 of 38,688 reviews
  • Rated 5 out of 5 stars

    Swift Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sam an team were amazing! They installed and mounted my new TV so fast. It was professionally done and looks great in my office.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good mounting, very safe & professional workers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Great Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is a treasure. They came, they set up and gave clear instructions. Added that if I had any questions to please call. Wow.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad agents installed my TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents came in and installed the TV and connected all my devices. They were very professional and made sure everything was completed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Professional Staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen who replaced my TV were on time, and very courteous. The installed my new TV in only 30 minutes. Excellent service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed. Very personable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super job putting up TV. Efficient, clean and fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Took the Time to Properly Mount Our TV’

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys installing our TV’s were great. We were using existing wall mounts that the former homeowners had left. The guys looked and said the mounts were placed too high (and one was off center, which would have driven my husband crazy) and were we sure we wanted to keep them where they were. It was more work for them but I appreciate the fact that they took the time to make sure we would be 100% happy once the TV’s were mounted. They moved the mounts and placed the TV’s in the appropriate positions for our viewing pleasure. Couldn’t be happier with the installation!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service all around! No complaints. They were punctual, courteous, and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly and knowledgeable guys, and they installed everything so fast. They even walked me through the TV's features and some basic troubleshooting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best of the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was not only prompt and courteous, he pointed out several options for mounting the unit that would give us much more flexibility in how we used it. He installed it quickly and did a great job of cleaning up his work soace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad for the win

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad crew was great. Friendly on time and showed us how to use everything they installed and also offered recommendations w out trying to be pushy about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional workmanship

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men from Geik squad were professional very efficient worked and cleaned and disposed of the trash from the boxes .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Read all the fine print closely.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only give off one star because the "description" doesn't say you must supply your own mount. It's my fault for buying a tv at 2 AM, but the description if you read nothing else seems to imply that you are getting a mount included in the $200.00 fee. One person could never hang this on the wall and at 40 pounds for the tv I bought you'd better know what you're doing when you put it on the wall not to mention level it properly. Fortunately for me they had some mounts on the truck and were able to sell me one so it all worked out. They need to add to the description (mount not included in price) or something and a discount off the mount would be nice too not another full hundred dollars. I'm not complaining too much because I used all my coupons up and saved most of the install fee itself but it was still a sort of unpleasant surprise.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thank you so much for sharing this with us! We completely hear you on this one and have seen other instances of this happening. We greatly appreciate your feedback. Please let us know if there's anything else we can do for you!

  • Rated 5 out of 5 stars

    Quick and friendly!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents made sure they were clear on our preferences before mounting the TV. It was quick and well done. They also helped setup the TV and explain some features, which was very helpful. They were also friendly and there was plenty of smiles and laughter during the time they were here. Excellent experience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always get our TVs wall installed through geek squad installation service as you cannot beat the low-cost, courteous and wonderful customer service, they even show you how to set up your TV and program it! Best service all around!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad were wonderful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They actually arrived early! and were very efficient and reassuring during the unpackkng mounting to the wall and setting up the programming. They even explained it all to me. It was great! Nice gentlemen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect installation and placement.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech did a great job taking down the non functioning old TV and replacing it with the new purchase. He made a few minor adjustments to the wall mount and in the end the tv was perfectly placed on the wall. He was a real professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Initial service was terrific!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our initial service for TV installation was terrific. The installers were very friendly and helpful. I was a little discouraged to learn that our new 65 inch OLED would likely only last 6-7 years, but not as discouraged as when the panel on the TV went bad less than 45 days after installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV/Display Setup & Mounting in your home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad are knowledgeable and able to provide a service I can’t do myself. They are strong to lift the TV plus able to connect everything to enable me to watch TV immediately

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the cost...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew did a great job installing my TV mounting bracket and TV over the fire place. The listened as we discussed the best mount height-especially as we might upgrade our current TV to a larger size.

    I would recommend this to a friend