Customer Ratings & Reviews

Unbelievably efficient. Were in and out in 15 minutes or less.

The agents were very professional and helpful with questions that I had. They programmed my remote so I’m only using one remote. I learn something each time when the Geek Squad comes to my house to set up any equipment that I have purchased.

Installers were on time and worked quickly without sacrificing quality. This added benefit to the Totaltech Membership practically makes the membership pay for itself.

My son Patrick said the installers were awesome and did a beautiful job. Geek Squad is always topnotch.

We had purchased a 75" TV that I had originally installed and after setting it up realized it was defective. I set up an appointment to have the TV replaced. The Geek Squad came in, took the defective TV down, replaced it with the new TV. They were professional, neat, and quick.

The guys did an amazing job and were very helpful.

Agent installed tv mount and hooked up tv doing a good job

Installers were knowledgeable, friendly, helpful, on time, efficient and thorough. Could not be happier with their work.

The Geek Squad did a great job of mounting my 98 inch tv on the wall. They made sure everything was connected and working.

the agents came over on time and installed the tv mounting brackets, tv, and connected it all up to use with my playstation, wireless internet etc....all to use from just one remote. they also installed the stereo system that i bought from them as well at the same time. it has been great.

I have owned this tv for a while now and have been hesitant about having it mounted to the wall. I am so glad I finally went though with it. The store associate was helpful and informative by assisting me with choosing the best mount for me. The installers came on time and installed the mount and tv rather quickly.

Brian Downey and his partner came to my home to fit a large screen TV to my wall plus set up the TV and my new sound bar. I was very impressed by their knowledge of the equipment, and completed the job in a minimum of time. Both men were respectful and clean, no mess left behind. Both of your men are fine embassadors for Best Buy.

The third party agent did a good job mounting and connecting our TV to other appliances. Although we had an issue with the installations days after, geek squad was proactive to send an equally nice and more experienced agent to fix it for us.

having geek squad make an in home visit to mount our new tv perfectly is the only way to go. this particular tv did get have a lot of components hooked up to it so installation was relatively simple but even so, i would not hesitate to use the geek squad again.

Zak and the other tech, sorry don’t remember his name, were awesome. Customer service was outstanding, professional and very pleasant. In a world where employees are hard to find, these guys exceed all expectations!

Excellent job in and out quick very professional prepared for future upgrades even

Service was phenomenal! Techs were very professional and knowledgeable. Installation complete in under 30 mins. I would highly recommend!

Geek squad installed my tv and did a great job!!!!

The installers came on time, set everything up perfectly and answered all my questions. They were friendly, polite and took all the excess garbage with them.

I am not sure if we're able to give the names of the agents that installed my equipment, however Sean Harden representing the Bridgeton store location in St Louis did an exceptional job installing my TV, sound bar and helping to cut the wires away in a very excellent manner. Both technicians paid attention to detail for very neat, professional and knowledgeable about their duties. They went beyond the Call of Duty and making sure I was extremely satisfied and that I was getting the best bang for the buck. They recommended services but also explain how I could benefit from those services and why it made sense for me to employ those Services all the while leaving it up to me to make the decision. I felt no pressure from them and I will gladly invite them back to complete any other work for me and suggest you do the same