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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 317 Showing 6,321-6,340 of 38,694 reviews
  • Rated 5 out of 5 stars

    65 in TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Durrell from the Geek Squad did an excellent job installing our 65 inch TV. We just moved here from Georgia and was without this TV for quite awhile. We really appreciate the courtesy and professionalism we received from the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Little expensive but needed to install my new television

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician showed up on time. Was in and out in a timely manner. Made sure I understood how everything worked before he left. Even received a follow up call the next day to make sure everything was still good!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.

  • Rated 5 out of 5 stars

    geek squad team is very proficient and punctual.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad team is very proficient, and punctual. they installed the wall mount with perfection by taking user inputs and also giving their suggestions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mount 70”TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, quick and efficient. TV mounted in less than 45 minutes. What more can I ask for. Great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Wall Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad provided ample notice on scheduled arrival time and came fully prepared to complete install. Job was done cleanly with no issues what so ever. Tech took time after install to walk us thru the new TV settings, etc. overall great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed and hung my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squard came and did a wonderful job of mounting and hanging my large tv. The professionalism , courteousness and time taken to do the work was greatly appreciated . I would highly recommend friends and family to use geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad wonderful and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they were great, they connected all m made sure it worked and followed up with a call

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad installed my new 85 inch TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed my 85 inch TV and mounted it on the Wall. Staff was very professional and took care to clean up and remove all trash. They also insured that all devices worked and were connected. Very polite and answered all questions. Very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Skilled tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech is skilled, thinks on his feet and a problem solver. Was only surprised by the price. Web site pricing should be more transparent. Feel like the charge should have been $100 less.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad did a great job with installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job mounting my tv and taking away my old tv and cardboard box. I would’ve given 5 stars but the day before my appointment on July 8, it was suddenly canceled and took me 3 weeks to get another appointment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installer Heaven

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were professional, knowledgeable, and friendly. Very down-to-earth on how they explained everything and cleaned up exceptionally well. Great all-around experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size and tv for my house. Best buy rep was very helpful in helping me choose.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent on-time installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased a soundbar for our large screen tv and decided to use the Best Buy Geek Squad to take down our tv, install the soundbar, and then re-mount our large tv. They arrived on time as scheduled and were very polite and did a great job. We were very impressed and glad we hired this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a fantastic job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys from the Geek Squad really went above and beyond taking down the old tv and putting in the new mount. We really appreciate them taking the time and diligently putting everything together.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV and arm set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a third party set up…he was awesome! He was so quick to install the arm and TV and helped to even set the TV (Roku) up once it was installed. Super nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TVs mounted

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phil & Tim mounted 2 tvs and they were awesome! They programmed all our devices and even covered the wires with the cords covers my husband was preparing to do(thank God). They were very friendly and knew exactly what they were doing, very quick & clean. Awesome Awesome work!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job Geek Squad!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys from the Geek squad did a fantastic job. They were profecional and handled the job in a very professional way..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two men showed on time and were very professional . They set my 85 Hisense tv in no time and were able to set the tv up and did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were awesome and very meticulous on making sure the tv fit perfect on the wall. TV couldn’t have looked any better mounted on the wall.

    I would recommend this to a friend