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Customer reviews

Rating 4.6 out of 5 stars with 38689 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 318 Showing 6,341-6,360 of 38,689 reviews
  • Rated 5 out of 5 stars

    Great Service and Help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the TV, reviewed the operation and even helped us with a computer setup to connect to the TV. These guys were outstanding, friendly and super efficient. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good install of tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had Best Buy guys install relatively small tv on wall mount about four feet above floor. Went well. Had previously had electric socket and cable moved up wall to eye level. Using small cable box and installer able to hide box and all cables behind tv to give clean appearance. Well done install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install and set up!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and professional. They asked my opinion of where the TV mount and bracket would be placed prior to the work being done. We were very pleased!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service to the MAX!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew that was sent out to install our TV and sound system went above and BEYOND my expectations! With a mixup that happened to start the delivery day off on the wrong foot, these guys were able to turn the tables and make my experience extraordinary! VERY happy with the install and set up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these guys are great, came kept everything clean so well organized, they had to move our mount, vacuumed as they drilled, had it up and running explained some features and off they went

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does a fantastic job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job figuring out the right height and position on the wall to mount the TV. The cables looks clean and everything works perfect. Would use Geek Squad again to install all my TVs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad Best Buy around!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came and set up my tv after attaching the bracket to the wall. They removed the old tv and set it up as well. After installation they ensured we knew how to operate all systems of television. They were extremely professional. I would recommend this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fixed lingering viewing issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team from the Danbury store are the best team in the area!! They were knowledgeable and found a solution to a lingering problem in our set up! Completely night day! Thanks guys for being the best of geek squad!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional and cleaned up behind themselves and made sure I was satisfied with everything before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV was installed very quickly and professionally.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV and set up my TV and make sure everything was in working order and showed me everything and asked if I had any questions or needed to be shown anything to be set up, super professional and efficent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was prompt, polite, and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time on the day they said they would come. They were polite & professional taking care not to hurt any furniture. Rain seemed to know everything there is about mounting TVs, setting up. A big thankyou

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job Geek Squad!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys from the Geek squad did a fantastic job. They were profecional and handled the job in a very professional way..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very friendly and knowledgable. They came in and did the install very efficiently. They even offered advice on improving my set up for the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding job! They installed my 75" set on my old brick fireplace, and it is solid. They offered to show me how to use the remote, and when I mentioned that he was unexpectedly familiar with this particular TV brand and model, he told me he watched a YouTube video the night before so he'd know how to work it. So he could show me! That level of service is almost unheard of these days, and it gives me confidence that their attention to detail was well worth my money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had multiple things for the Geek Squad to do and they had it done very quickly. I didn't have to stand there and watch them, they did their thing and explained everything at the end. Extremely helpful, friendly and on time! EXCELLENT

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV replaced nicely

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They quickly removed an old (90 lb) TV, replaced the mounts and installed the new TV and then even set up the remote. No mess, just quickly and easily got things switched over. Very nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Removing and Mounting TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was clean installation after moving from family room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Help!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service. I really appreciated the help getting our TV installed properly on the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Complaints!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super friendly and courteous agents and the installation was a breeze. The mount we had purchased wouldn't work but they had one on the truck they could use so they swapped it out and solved the issue quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my New TV Installation!!! Thanks Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy who installed my TV mount was so nice and did a great job! Didn't leave a mess. Quick setup! He was from the Philippines, really sweet guy!

    I would recommend this to a friend