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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 319 Showing 6,361-6,380 of 38,694 reviews
  • Rated 5 out of 5 stars

    Geek Squad installed my TV

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on-time and proffesional. They mounted the TV just like I wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was great as usual.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though the geek squad mounted my TV quickly they stayed around to make sure I understood how to operate all the features on the unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seth did a great Job!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He called to check that things were going to work out for the time that had been scheduled. Was very knowledgeable about the mounting we had picked out. Assured me that it was very strong, a good choice and would keep the set safe, along with it being mobile enough for ease in adjustments for viewing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad kept me informed of when he would be here. Was pleasant and careful with my furniture. He swiftly & expertly connected all my devices, made sure they all worked properly and made sure I understood everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OUTSTANDING SERVICE!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I truly can't say enough about the service I was provided. The team of Chris and Kattie called when they were on the way, explained the process and knocked out the installation very quickly, leaving no mess, and explaining the setup, and how to use my new TV. During the process, another team assisted helping with the TV, they were Mathew and Kenny. I explained to Mathew what I wanted to do in 2 of my other rooms at a future date, and he explained to me that it would be no issue and fairly a quick and simple process. I can't say enough about all of them, very friendly and professional the entire time. HIGHLY RECOMMEND!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv being mounted above fireplace

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job fast and efficient very friendly and professional they got it done in a hour maybe a little over a hour was really quick was very happy with advice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    above and beyond

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went above and beyond. They were knowledgeable about my Eufy security electronic deadbolt and Ring door sensors, cameras, and doorbell. I could not have been happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Suggestion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only complaint is that they installed the TV on an existing wall mount and I can't get the serial # due to the bracket covering it. Also Best Buy said they could not provide the serial #. I suggest that when the installers mount a TV they copy the serial # and provide it to the owner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service all around! No complaints. They were punctual, courteous, and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rules!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were on time and completely professional, knowledgeable and courteous. They explained everything as they went along and spent time showing me how to operate the system until I got it. Geek Squad always rules!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs installed TV mount, worked neat & tidy and set the TV up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very professional, removed the previous tv and installed the new tv and connected to all components. Very happy with the new tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service Provided by installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation done by Geek Squad was outstanding. They were very knowledgeable and patient. Also helped with setting up and logging in if you needed it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prompt and Perfect Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son Patrick said the installers were awesome and did a beautiful job. Geek Squad is always topnotch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad Goals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad members did an excellent job evaluating which wall worked best for mounting the TV and utilizing the kit to hide the wires.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NANNY TV

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can i say? The picture is amazing, sound is thunderous, and the colors are sharp and vibrant.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Unexpected wall plugs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV was fine and the mountain experience was fine however, I was not prepared that I needed an extension cord and I need to have all of my devices coming down the wall with large extension cords and plugged into the wall plug

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional , experienced and friendly, we are very happy for the service they provided us even it is hassle to make appointment and keeping in timely manner , after the third time made the appointment they came 24 hr early and done efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad made this process very easy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians did a great job installing the TVs and mounts. We were able to coordinate this install from the other side of the country with ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents brought my TV in appropriate time frame. They were polite, courteous and were able to answer all questions. Set TV up and connected to streaming service. Extremely pleased.

    I would recommend this to a friend