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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 320 Showing 6,381-6,400 of 38,694 reviews
  • Rated 5 out of 5 stars

    Geek squad success!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs were great! Quick, professional, and took the time to walk me through everything. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ty was installed promptly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Patrick was outstanding Gave us expert advice about where to place the TV and how high to mount it we have decided to exchange the TV and get a larger one because Patrick was so proficient in the first one we can’t wait for the second one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installation was perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted tv on wall; then showed me connections to various devices, including the internet. Was shown how to use the remote control - not so obvious without a great explanation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Over fireplace installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two Geek Squad agents showed up on time as scheduled, they explained everything to me and answered all my questions before they mounted my tv over the fireplace. The G.S. agents setup and programmed my tv and soundbar, once everything was done they also removed and took away all empty boxes. I would highly recommend the Geek Squad to install and setup your entertainment system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent technicians!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The folks that come to deliver, setup and/or remove equipment are knowledgeable, courteous, and patient with non techie recipients. Great work! Thank You!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    55" Samsung OLED TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad installed my new 55" TV efficiently and explained the process in terms that I could understand. Unfortunately, he informed me that the One connect wiring that comes with this TV is not rated for in-wall placement, so he could not wire it with invisible wiring to my receiver. That was disappointing but not his fault, and he looked up the cable that is rated for in-wall installation and offered to install it later. However, Samsung and other vendors do not have it in stock. The technician cleaned up everything after the installation and removed the box but failed to leave the owner's manual with me before departing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys installed the the tv and sound bar for my elderly parents and did a spectacular job explaining how to operate the tv and programmed the remote to make it as simple as possible. Couldn’t have been a better experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It was install quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and sound bar and connected them to my devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad for the win

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents arrived at my house right on time. They were very respectful and knowledgeable. They mounted up my tv perfectly and made sure everything worked before leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation went very smoothly and the men were very professional and knowledgeable Highly recommend the Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent is just the start. This set up was for my 70 yo mother and 94 year old nana. The gentleman was professional and relatable. He set up the tv and hooked it into the internet and taught both how to use it. He accurately explained stuff for technology challenged older women.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the bomb!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents where friendly, fast and very professional. I dont allow shoes in my home, before i could say anything they put booties over there shoes. I was very impressed and happy. I will always use Geek squad. This was a wonderful first time experience. Luc was awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys came in installed and left within 15 minutes! Was easy to work with them and rhey were on time with the time window they said they would ve there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    T V was mounted very professionally and the geek squad did a wonderful job. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed tv on the wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys did an awesome job installing my 65” tv. They were on time, professional, and courteous. The cost was well worth it. They were familiar with the wall mount also from Best Buy and they knew what they were doing and finished in a timely manner.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad, install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech. who installed the tv, did a good professional job, I thought the price of $300.00 to deliver, install, and remove the old tv was very high. I am a widowed senior citizen, so I had no other choice, THIS TIME!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was awesome installing TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came in and started hanging my 85 in The Frame TV on my wall which is covered in old barn wood. They did an excellent job and took all trash with them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was quick, knowledgeable n courteous!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a great install and assisted w getting tv channels to be visible which we could not figure out. Very nice guy and efficient!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agent’s mounted my TV on a TV stand and connected all of my devices to it. They did an excellent job, and were both very friendly and knowledgeable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with the set up of my new TV. Gentleman were friendly, covered their shoes upon entering, vacuumed the shavings and dust after drilling holes, and arrived during scheduled window of time. They were quick but efficient and made sure everything was working before they left. I have piece of mind that it was mounted and installed correctly. I feel the price is a bit steep but otherwise I'm satisfied.

    I would recommend this to a friend