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Customer reviews

Rating 4.6 out of 5 stars with 38689 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 320 Showing 6,381-6,400 of 38,689 reviews
  • Rated 5 out of 5 stars

    Geek Squad service was the best purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two techs were very professional and informative. They did a great job no mess and were protected with booties and mask for Covid. They went thru the instal and all the equipment they installed explaining it to my wife and myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best TV setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eric was awesome, this is one of the best TV setups i have seen so far, he is incredibly thorough. I recommend Eric for TV setup of any size

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    on time and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers came on time, and worked professionally. I had the TV and mount already. They put the mount on the wall, and gave me good suggestions on the level it should be at. They mounted the TV on it, set it up, worked with my wifi, and took away the packaging, all very well thought out. I would do this again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV Mountv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mount was perfect for our 85 inch tv. It swivels well and has held up great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks for the service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV was installed promptly and within the scheduled time by a team of highly professional and polite men. I would recommend Geek Squad for any installation needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two different Geek Squads came to our home to install TVs. Both squads were very professional, explaining everything they were doing and instructing us on all the steps we needed to follow to use the tv properly. They cleaned up all the packing materials and their tools and even vacuumed the carpet before they left!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Extraordinaire!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Explained everything after setting up. Had me use LG remote before he left so I could yse all the apps, etc. Then took away everything I no longer needed to be recycled.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad install = my new easy button

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, great service by BestBuy & Geek Squad as well. Highly recommend! We purchased an 85" Sony, 55" sony, (3) 43" Sony, JBL 9.1 Soundbar, wall mount brackets for our newly finished basement with theater, multiroom sound system and absolutely love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians delivered, mounted the TV on the wall and setup the TV. Connected the TV to the internet etc..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was thorough, friendly and very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Medford, OR, in store geek squad installed two smart tvs, (one inside wall wiring), sound bar, blue ray dvd player in our home and instructed us on how to use them. They were all awesome and professional. Go Medford Geek Squad!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Difficult TV Mount Made Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently purchased a 4K TV and wanted it mounted on a cinder block wall in our downstairs living room. This was a task too big for me to tackle. Best Buy Geek Squad came in and were extremely professional, explained what they were going to do, and most importantly...cleaned up after themselves. Very happy with this service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install was great!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad arrived on time and installed/mounted our TV in good time. They were courteous, professional and timely. Cleaned up after themselves, and carried off all boxes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a TV installed as a surprise gift for my parents and the service professional who installed it was fantastic. He followed up with me multiple times before the install date to ensure they would be ready. My parents were thrilled. Couldn't be happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This Is Why I Joined TOTALTECH

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lets Just Say... I am ANGRY that we are ONLY allowed 2 free setups a year, because Manny was PROFESSIONAL, Insightful and EXPEDITIOUS! And I need 2 MORE hung up Right Now!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery guys did a great job removing my old tv and re-using my bracket. The had the new one up very quickly and got everything hooked up and running!!! They were also patient with my questions!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly and safely

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were excellent. They were very friendly and professional. Took their time to educate us on the TV, remotes, apps...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery and TV Set-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sorry it took so long to get to this service; we have forgotten the names of the two outstanding men that were sent to assist us in setting up our new TV set. Knowledgeable, friendly, and prompt in their service . . . we could not have asked for better service. P & P

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was great. The tech did a great job of installation and explaining how everything worked. He was thorough and answered questions, but didn't treat us like children.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First Class Installation Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team arrived, asked questions, took measurements, installed TV mount and mounted TV, explained the use of the remote and made sure I could access the main apps. They cleaned up and were gone in 45 minutes. First class operation. BRAVO!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They ain't Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Andrew and the other young man did and excellent job mounting and setting up the television. They were kind, couteous and they did and excellent job. Thank you guys.

    I would recommend this to a friend