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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 322 Showing 6,421-6,440 of 38,694 reviews
  • Rated 5 out of 5 stars

    Great job Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have used Geek Squad multiple times now and will continue to use them! They always get the job done correctly and efficiently!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always installed my own tv's but it is nice not having to do it your self. The Guys did a great job and was very neat.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mounting bracket will hold up to a 90 inch TV. It does take two people to mount a TV. The bracket works fine. However, it would be better if it extended a few more inches from the wall. This would give you better access to the cabling on the back of the TV without having to remove the TV from the bracket.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safe, Professional and Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our installers wore masks, set up a perimeter and went about their business. But its not that easy in my house. My wife has a thousand questions for them and they both were more than willing to answer her. Friendly and professional and fast, couldn't ask for more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional tech support to mount tv on wall. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I used a competitor first to save a few bucks! You get what you pay for! The TV was hung crooked and they hung it on drywall alone with cords showing! I do have a tricky setup but the Geek Squad showed up and knew exactly what to do! They were more expensive but worth every penny to get it done perfectly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad always top notch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation for two of my tvs and security system has been top notch with my total tech membership. One tv we couldnt use the mount that came with it due to the set up of my wall ,but they were kind enough to hang it on the existing swivel mount that i had in place. Also , i had an issue with my nest doorbell and they were prompt to schedule me and follow up with phone calls. Fortunately, i didnt need them to come out to service the doorbell as I fixed it ahead of time. Definitely recommend geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad member Yves was outstanding!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yves, our installer, was extremely careful and thorough in his installation of our Samsung Frame Tv , but his warm personality and sly sense of humor were icing on the cake!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christopher Wilson is the go-to guy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christopher Wilson from the Atlanta Edgewood store was excellent. He is highly skilled and was very personable throughout the installation. If you need a TV installation, Christopher is your guy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed mounting (correct) bracket!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shawn our Geek Squad agent did a great job. He called me before hand to make sure what I needed and brought with him a different mounting bracket just in case which was good since one I had purchased from calling in order was totally WRONG!!! Great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best around

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They always do a great job. I would always recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed our new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers mounted our new tv on the wall, set up the television and connected it to our wifi. They were prompt, friendly, and very helpful. Answered all our questions patiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were great. On time, professional, friendly, knowledgable about product and efficient. The scheduling, however, was not at all satisfactory. The original delivery and installation date was cancelled and I was not notified thereof, causing me scheduling issues with other appointments.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grade A+ Professionals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was smooth and quick. The guys came equipped to handle any change or upgrades I wanted to make on site and offered great insight. 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service came on Time was very helpful and very generous

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted the tv, connected new receiver to speakers and tv, then cleaned up behind himself. excellent service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation technician was very prompt, knowledgeable, personable, polite and quick to answer any questions we had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! Hung perfectly! They initially hung it higher than I wanted and I asked for them to bring it lower and they were so nice and didn’t mind at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK Suad Installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV. They were very knowledgeable and friendly and provided excellent customer service. Very happy with the services received.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mounting and delivery service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were super friendly and knowledgeable. They were efficient in mounting my existing TV above a fireplace and very careful in delivering a new bigger TV upstairs through a narrow staircase. Very happy with the service, definitely worth the cost.

    I would recommend this to a friend