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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 324 Showing 6,461-6,480 of 38,694 reviews
  • Rated 5 out of 5 stars

    Happy with the install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad handled themselves professionally and were pleasant to work with. The job was done well, and they even took time to explain how to use the new TV!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was very professional and courteous. It was definitely worth having a professionally installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very professional and kept me aware of his time delays. Set up TV, mount and explained how to use new remote. Very patient and did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation Quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The representatives mounted my TV and did necessary connections. On time service and quick. Great quality if service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did an excellent job of mounting the new t.v. and setting it up for me and getting rid of all of the trash.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two techs arrived on time and were very professional as they worked. The lead tech explained the operation of our new TV and ensured we were satisfied enforce they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys uninstalled the old tv and removed the mount, took out new tv and installed the mount and had it mounted and operational in no time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation of my new television was very dissatisfying. I had to point out things to the men doing the installation that should have been done correctly the first time. I found several screws in the carpet for several days after they left. They were respectful and tried to do a good job. In the end I wished I had just done it myself.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Didn't need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks like an excellent TV mount. Turns out, my old mount worked just fine thanks to the Geek Squad's excellent technician, so I returned this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fast and professional installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen from Geek Squad called ahead, were on time, and did a very professional job. Very friendly and clearly knew what they were doing. The cost was somewhat higher than I had hoped, but in the end, the job was done right and it was not something I wanted to have to do. So it's OK.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service - and Free with Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were great, on time, communicated before and after, were professional and respected my time and requirements.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad guided me thru the use of remote and ap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents with professionalism and expertise successfully instaled and mounted my 50 inch sony smart tv. They were able to show me also tge hdm1 ports thst i can use for sny streaming stick or device. Answered sll my questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    75” Vizio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup. Good tv, with being mounted in the best spot in my living room. Would shop Best Buy again, and recommend the Geek Squad setup for a new tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Did a Great Job Installing Our New 65”

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad came in delivered our new 65 inch tv, mounted it, and did all the set up. Great job and all included with the Total Tech package. We’ll worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth Sailing for connecting soundbar mount to tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents took down the mounted tv and laid it on padding they brought with them. They then connected the new soundbar mount with soundbar to the tv wall mount. It all went smoothly and quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expert install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was fantastic. He carefully reviewed options for the installation with me and did a wonderful job! Highly recommend the Geek Squad installers!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed quickly and durably!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad did a fantastic job of installing and connecting everything in a quick, efficient manner! Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional, skilled, well-informed service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my television quickly, were complete professionals, and friendly too. There knowledge and ability to explain the technology made our new smart tv experience a true pleasure. I would recommend them to everyone! Great experience all around!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and efficient

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV with ease and professionally like the professionals they are. My second TV mounting was just as good and even faster. All of my devices were hooked up and the choice he helped me with in choosing where to mount the TV exactly was perfect! Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Money well spent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is legit! It was worth every penny! They were here for 6 hours making sure everything was installed perfectly. It would have taken me days to install everything without the confidence that it was done right! This team are professionals!

    I would recommend this to a friend