Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 325 Showing 6,481-6,500 of 38,694 reviews
  • Rated 5 out of 5 stars

    Outstanding efficient installation.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two geeks who installed my new TV were extremely professional. They were efficient at installation and were real gentlemen. I would have them do any service beyond just installing a TV. In fact I hope I will get them back when I buy another TV from Best Buy... probably very soon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    65 inch TV mount

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two men hung my 65 inch TV on the wall. It was nice that I got to choose and purchase my own mount without question. They were in and out within an hour. Very glad I chose to get this professionally done instead of trying to do it ourselves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy Robert was excellent and went above and beyond to assist me. He was on time, very professional and provided great service. The work was neat and looks great. Well worth the cost which I was upset about at first. I would definitely use this service again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome installers

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job in and out quick very professional prepared for future upgrades even

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    well done

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys knew their stuff. Exactly how to hang and how to help. They were patient to explain the process and what was taking place. The Techs. were excellent and polite and most importantly installed our new TV perfectly. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Techs!!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The texhs that came to my home were great! I forgot their names, but they set up my new TV quick and easy. Expressung my gratitude to them!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek David was great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    David arrived on time and was very pleasant. He was careful with the area around my furniture and explained how the wall mount could be tilted etc. He was helpful with my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not mount an 82" by myself so I called the Geek Squad. Initially set up over the fireplace, large TV, mistake on my part. I called them back and they placed it over the wall in the keeping room, no questions asked. Total Tech Support member, I will definitely renew.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted and programed my TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't believe how good, and nice Geek Squad are. They came and mounted my TV in no time! They did a wonderful job! my TV is very sturdy. I totally trust them and will continue to use them. THANK YOU on a job well done! I will pass on my experience to everyone who needs this done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome installation - Pull Down Wall Mount Stand

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad were able to install Mantel Mount Pull down TV stand. Though it looked to be new for them, they spend time and installed it perfectly. Thank you vey much Geek Squad. You guys are awesome. I appreciate your good work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experience

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installer was great. He contaced me to provide an estimated arrival time which was great since I work from home. He was professional and accomodating. He installed the TV mount and Television in under an hour.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicans who delivered and installed my new TV did a great job. They were on time, did a great job on the actual installation and answered all of the questions that I had. Also gave me some pointers that have been useful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent workers

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Michael & companion were excellent professionals, they were quick and got my new tv installed and working.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quick, Neat TV mounting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer mounted my new TV and connected it to cable, roku, and a dvd player. He was quickly able to mount it right where we wanted it to be. He explained the mount adjustments and the TV remote. It would be great if they had a handout "new TV remote 101", because it was a lot of information.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful & speedy!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was super helpful and did a great job installing my new TV and bracket to go with it! 3 ladies came and they unpacked everything and got it all installed and set up for me in a short amount of time! I would definitely recommend using the geek squad service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV quickly!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my 85 inch TV and connected all devices plus provided information on how to use my new remote. Very professiona! Highly satisfied with the job performed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome installation!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted and connected our tv. He then went over the use of the remote. The agent was very friendly and efficient. He deserves the best rating possible

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV like some super PROs!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two agents that came in and installed our tv and soundbar were true professionals. They took the time to make sure we were completely satisfied with placement, were quick, and made sure everything was tidy before leaving. I would recommend this service to anyone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is #1

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad set up our television, even down to the little details. Nothing was left undone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My TV was installed quickly and efficiently great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young men who installed the TV were very professional and did a great job. Computer Geek Squad Services I received were inferior. These guys were great and cared about what you wanted, and were precise in the best placement.

    I would recommend this to a friend