Customer Ratings & Reviews

The guys that installed were very professional. Great service.

The geek squad was absolutely terrific, and setting up my television. They did such a beautiful job. I highly recommend them for everybody.

I was completely impressed with the Geek Squad who installed two televisions in my home. These are very professional people, and I highly recommend them, for their knowledge and willingness to go above and beyond.

Team is professional and does a great, quick job. Explained everything.

If I could give ZERO stars, I totally would. 1. When I called to purchase and setup a mounting appointment, I was very specific in stating that my TV was 77 inches, going in drywall above the fireplace. I mentioned several times that I wanted the cords hidden behind the wall. The lady said ‘no problem’, the service includes hiding the cords. She emails me the receipt and I immediately tell her that the size of the tv she selected is wrong; she selected 55 inch and under when she should have selected over 65 inches. She tells me it doesn’t matter because they’re all the same price, so I just go along with it… 2. Appointment day is here. The window of service says between 7am-7pm. I haven’t heard anything from them all day, and when I call them at 6:50pm, they tell me they aren’t sure what happened, and that they may have to call me back in 24 hours to reschedule. I ask if they are going to compensate me for the day of work I took off as well as another day I may have to take off as well?? 3. 7:30pm rolls around and I get a call from a random number. It’s the contractor with geek squad who is supposed to be installing my tv. He’s 15 minutes away. He shows up, and he’s great! He’s kind, he explains that they are very busy due to the holiday season… I totally understand, I appreciate him putting in the OT to come and work on my home. He sees the TV and tells me the order was for a 48 inch TV, not a 77 inch TV… oh yeah, and he can’t hide the cords… WHAT??? So how am I supposed to put my electric fireplace back in the insert if the cords will be running through it? He explains to me that the lady who took my order should have told me I would need something called a power kit, and that it’s an easy installation to put that in the wall, but he doesn’t have one with him because he wasn’t given any details on scope of work I was needing. I don’t blame him, I blame the lack of attention to detail on the support staff. I essentially paid 270 bucks after taxes just to have someone come and place a few screws in my drywall and help me lift up my TV, something i could’ve done by myself in 15 minutes. Nonetheless, I was very kind to the technician at my home and slid him a tip on the side for the holidays. But I didn’t waste any time calling my bank to dispute and file a claim to get a refund for the services I did not receive.

The two reps that came to install the TV mount and install the TV onto it we’re very professional.

I absolutely love the picture and the GEEK SQUAD was awesome and professionally answered all my questions

Love how professional the guys were that installed my TV. They even offered to come back and get everything lined out and in sync once I was able to get everything replaced that the lighting had messed up

Geek squad guys were great. Chad and colt went above and beyond Made sure everything would work and we were happy

The techs were very efficient and installed my tv quickly.

The agents were awesome. Treated the equipment as their own and went through the necessities. Very happy with the service and glad I didn't go at it alone.

Excellent product with an excellent price. The picture quality exceeds my expectations and I love the smart features to turn on with easy access to the apps. Great install job by Joch the tech.

They are so quick and 2 people makes mounting tvs even faster. My first tv came cracked. They went to the store picked up a new one for me within 45 mins. Very good customer service

The installers put up the mount quickly and exactly how high I wanted it and centered how I wanted it. I like how I can tilt the tv down and aim it to one side when I need it to.

Greg was absolutely amazing to work with. He was professional and reliable. He came and mounted two of our TVs and did such an incredible job doing so. I was extremely impressed by his customer service and he had such a kind personality.

The agents arrived on time and quickly had my TV and devices mounted correctly. They left my equipment cleaner than when they arrived! Highly recommended, worth not having the headache of doing it yourself. You can tell the TV was professionally mounted, it looks great.

The agent was very professional. Even though the store never told him he had to install my TV which I paid for he went ahead and did his job. Great guy

geek squad number 7 was very helpful she took the time to explain making sure we understood the operations of the tv and made sure all was set up

The agents mounted the TV just as I requested. The did an excellent job and took time to explain the remote control. Very professional and was on time.

The Premium TV Mounting 56" and larger was an excellent value especially with the Total Tech Support membership, provided for secure transportation and deliver of the large television and an efficient use of time to safely mount the large television. The team took time to setup my display and teach me about its use. I also love they were respectful by being on time/schedule, wearing shoe covers and face covers according to company instructions that were stated prior to the appointment, and let the area spotless after the install. The Geek Squad conducted the installation with excellence all around and I am glad I utilized their services.