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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 327 Showing 6,521-6,540 of 38,694 reviews
  • Rated 5 out of 5 stars

    Geeked About My TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Premium TV Mounting 56" and larger was an excellent value especially with the Total Tech Support membership, provided for secure transportation and deliver of the large television and an efficient use of time to safely mount the large television. The team took time to setup my display and teach me about its use. I also love they were respectful by being on time/schedule, wearing shoe covers and face covers according to company instructions that were stated prior to the appointment, and let the area spotless after the install. The Geek Squad conducted the installation with excellence all around and I am glad I utilized their services.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installation of TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a 75' TV with this mount and had it installed the very next morning. The person was a third party paid person and the ordered showed to only set up TV on stand but he was really nice and professional an started mounting the TV while we waiting to talk to customer service to correct job order. Would definitely recommend Josh Simon from Viasat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time, knowledgeable and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that he was there at the scheduled time. He was knowledgeable and made sure everything was working. Very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installer for Mount and TV (65”)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was very professional, and up front more personal to help me understand what I have, what I need for what I’m thinking or vision. Provided recommendations and patient when I needed it to be readjusted. great work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent job by the Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job by the Geek Squad! The agent took his time mounting the television and he was very professional. He was very thorough in completing the task and did great job cleaning up once the job was done. I will definitely ask for this agent again by name.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The installation was on time and quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team member was at my house at the agreed upon time. He was able to install the tv exactly how we wanted it, and it was quick. Much faster than I would have expected. He then walked me through the operation of the tv to make sure it worked as expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was great! They had to deliver and install a large tv upstairs and they were great and getting the job done. They were also very informative about future upgrades.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad - Awesome Professional Technicians

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad support technicians are awesome! These guys are so good at what they do. We are so appreciative of their professional help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation went great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my Tzv and connected all my devices plus went over warranty process with me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Support Team Ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two folks who came in helped with the install went above and beyond their commitment to get this job done in a very friendly way. I highly recommend Geek Squad and now I'm a lifelong customer of Best Buy because of this amazing experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What a Pleasure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two installers arrived on time and were very professional. They were neat, knowledgeable, cared about how I wanted the TV positioned and when they left my home never knew they had been there except a TV had been added. Am very happy with this service and will use them in The future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Agents for Geek Squad installed my new 77" tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a very nice job of installing the mount and tv. I even had them install the boxes which conceals the wiring behind the wall down to the plugs. They cleaned up after themselves quite nicely as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two man crew was great. Fast, detail oriented, and tidy. Couldn’t have asked for better installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    85 inch TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both the original two-man team (TV had a defect and had to be replaced) and the second team were fast, professional, delivered, set-up and programed everything for me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were knowledgeable and mounted our TV quickly. Both agents were very friendly. We felt comfortable having them in our home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the Geek Squad come out multiple times for mounting TVs and they have always been polite fast and great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV Mountv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mount was perfect for our 85 inch tv. It swivels well and has held up great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super job by the techs. They saw an issue with the mount I had purchased and luckily they had one in their truck tht worked best. Super JOB all around and very professional and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Delivers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding service. The Geek Squad Team was A+…From delivery to mounting, everything was flawless. Shout out to Juan and Aaron who were my delivery & set-up technicians…

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The good and the bad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a table mount which took almost 5 minutes for a separate "furniture" team to put together. Not a good value for the extra $49. The installation of the TV, which cost another $49, by a separate team went smoothly. I would have appreciated more time spent on explaining the remote which I still have not mastered.

    No, I would not recommend this to a friend