Customer Ratings & Reviews

The guys that came out to install a full motion TV wall mount were great. They were on time, professional, were considerate of their surroundings. Took the time needed to get the job done right and perfect.. I did have to call them back for something minor, and they were the same way when they returned.

They were excellent! Mitch and his associate arrived on time, explained what they were going to do, asked if we had any questions, and did an outstanding job mounting, installing and testing both the TV and sound system. Mitch stayed around to show us how everything works and gave us his card in case we had any questions later. Very friendly, very knowledgeable, and very helpful!!!

The agents delivered and installed the wall mount and tv on time and were very professional. I'm very happy with the results, the service is worth the cost.

We had Geeks mount our new tv, and they connected it to all our devices. Then we had them back again to move it to the other side of the room after we rearranged our furniture. They were in and out in no time, where very professional, and quite helpful. EZ runs a great ship over there in ORL.... xoxo

Andrew and Ziggy were great. No way i was hanging an 85 inch TV myself. They set it up, cleaned up the mess, and made sure i knew how to use the thing.

Agents unboxed and hooked everything back up… they took the time to program our remote and show us how everything worked… all five stars!!!

Geek squad guy was great. Friendly, clean cut and knew what he was doing . He hug the tv on the wall and after he was finished he also set up the tv and made some tweaks so the picture was superb !!! Will use again.

I was very pleased with the serice I recieved when the team came out to set up my new tv. it was quick & very helpful info was given. appreciate that.

They were on time and very professional. Did a superb job with setting and mounting the t.v. on the wall. Outstanding job well done.

Both techs that came were nice and professional. Nothing against them, but I wish Best Buy would let them refund items you didn't need. He was able to charge my card for an HDMI cable...but couldn't refund to brackets I bought and didn't need. Had to drive back to store and do it.

The Geek Squad installers were very competent, helpful and professional. The work they did was top notch. They exceeded all my expectations. They deserve a big raise!

Working with the Best Buy Agents has always been a great experience, knowledgeable, proactive, solution oriented. The agents that helped me with my tv installation made a special trip back to make sure everything was working, they were excellent!

Great services the guys that helped mount my tv were very friendly

Tyler and Kyle are professional, knowledgeable and very patient throughout both installations of Ring and TV.

I am very grateful the technician to put my TV on the wall with really great very patient very courtesy. Thank you so

The 2 young men who installed my TVs, wall mounts, sound bars and mounts + internet switch did an amazing job. After installation was completed, they setup all the equipment so it was ready to go. A+ job.

The delivery went smoothly. The techs kept me updated when they would arrive. They were very knowledgeable and courteous.

Fast, professional, great service! I have used Best Buy’s installation service in the past and have not been disappointed.

The agent arrived on time and with a smile! He quickly mounted the wall mount and TV for an elderly disabled gentlemen. The patience and professionalism- knowledge of the TV features and settings and remote uses- which were incredibly important as the customer needed simplified use and set up! The agent kindly explained, listened and chatted with the customer not because he had to- because he was a true professional. Highly recommend! The level of service exceeded expectations for the customer and his family who purchased the tv and install remotely as a gift.

The installation went great but we already had a mounting system set up for them to install the mounting bracket for the TV. We had to install a custom backing for the TV because of where it had to be mounted but either way the guys were very careful to ensure the TV was going to be stable for years to come.