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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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    Rating 4.4 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 331 Showing 6,601-6,620 of 38,694 reviews
  • Rated 5 out of 5 stars

    Geek Squad does a great job per usual

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    David Otiz is a rock star! My wife and I are trying to adopt him. Seriously, he does a fantastic job, has very high standards, can solve any problem that springs up during the installation, great customer service and is simply a great person.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Almost perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went great except when they 1st got there. They tried to use a dolly to push the eighty three inch t v over rough stamp driveway Took some firm language to get them to carry it to the front door short distance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast, friendly, knowledgeable guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Russell and Josh showed up and made this tv install a seamless process. They were very efficient and knowledgeable. They also hooked up a sound bar that we had previously purchased. Thanks guys! We look forward to using this service in the future!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These people know what they are doing and they are very professional and nice to deal with. I did NOT want my handiman messing with my wall tv installs. I needed it done perfectly and easily and that is what I got!! Since I have total tech, they did it for $50!!!! A no brainer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Television installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys mounted the TV and connected all my devices. Had some trouble with the optical connection, but finally figured it out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job putting up the wall mount and also mounting the television and it looks really good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than expected install service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You purchased the Geek Squad installation of a large screen TV because you either don't want to do it yourself, can't do it yourself, or possibly a combination thereof. For me, it was both - I didn't want to nor did I want to screw up the job. This is the second time I've used Geek Squad and both have been wonderful experiences. On this job, I had the mount already purchased, opened, and laid out on the floor. I needed them to bring my TV in from the garage. There were two people...two people that if you didn't know any better you would have thought they owned the company that is how considerate, mindful, and skilled they were at what they did. What took them 25 minutes to install and mount the TV would have easily taken me hours. On top of that, they took the time to explain how it functions (tilting, moving, etc.) but also some neat little tricks on hiding cords and ideal height, etc. Without any doubt, time is money and the Geek Squad saved me a lot of both!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad very professional install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were fabulous and provided suggestions for additional products and services. The suggestions on how to mount our tv were welcomed, also! We would have made a mistake had we not discussed the options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unbelievably awesome.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After purchasing my new 65 inch 4k tv, I didn't want to error in mounting it. The installers, ZEB and AUSTIN were excellent. Not only did they install quickly, but were able to complete various tasks like in wall cabling and when finished, didn't even know they had been there it was so clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent that mounted my TV was extremely professional and considerate. For COVID precautions, they had shoe covers that they put on/off when the entered and left my house. He also wore a mask the entire time. Would definitely use this service again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install team was very professional and knowledgeable. Install was quick and they answered any questions that we had. I will definitely use them again for other TV installs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did everything I requested neatly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents hung the TV on the wall, neatly tied the wires with zip ties, connected my devices, updated the cable box, and neatly put all those wires into the wall mount brackets. So perfectly done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks Rule

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen from Geek Squad did a fantastic job start to finish. They were incredibly fast and efficient, and when they left my new tv was above my fireplace, and the old tv was hanging in my office. Getting the Total Support package saved me money, too. Great job all around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best money spent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The serviceman did all the removal of old TV, put it into new room, set it up and then hung the connector on the wall and attached the new TV. He then set up the capabilities and showed my husband how to use it. It was the best money spent as I would never have done all of that so quick and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad does it best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad takes the hassle of mounting the tv properly. The team installed the tv just where I wanted it. The frustration of setting up the tv and reading manuals is eliminated. The Geek Squad sets up the tv then showed me how to use all of the features. I use them for everything I can.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent installation and setup of the new Bravia

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two installers that were here did a great job of installing the new Bravia 8 TV. They were very professional and knew what they were doing. They answered all my questions. They were right on my appointment time they had notified me about.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic set up with this rack

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set up with this rack is wondrous! Really love the look of it over my mantelpiece.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad does great TV installations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and quick with the TV mounting installation. They mounted my 77 in LG C1. They made sure to ask the viewing level of where I wanted the TV to be, and they cleaned up after. They also help with the setup, including connecting one device and the TV to my home network.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and Accurate

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad sent two associates to do the double task of assembling a TV stand and mounting/installing a new set. They worked together very well, were friendly throughout the tasks, and explained features of the TV before they left, answering all our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mounted and Connected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very professional. The worked quickly mounting the TV and connecting the devices

    I would recommend this to a friend