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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 332 Showing 6,621-6,640 of 38,694 reviews
  • Rated 5 out of 5 stars

    Fast and Accurate

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad sent two associates to do the double task of assembling a TV stand and mounting/installing a new set. They worked together very well, were friendly throughout the tasks, and explained features of the TV before they left, answering all our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was great!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installers where great. Knew exactly how to install TV on the wall with all the cords and connections hidden.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is awesome at tv mounting.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my tv great experience and fast, very experienced and knowledgeable of customer questions and the service that was provided.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bravo!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy's experienced installers were on-time and knew exactly how to mount and connect everything for my 75-inch TV. In my case they mounted the TV above our fireplace. They programed the TV and explained everything for basic operation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and effective service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery of new TV, removal of old tv, removal of garbage for new tv, quick and effective extra large on wall tv install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad tech was excellent . When he called to say he was on way, the tv hadn’t been delivered yet because they were running way behind. He made sure to be available for the next few hours. When I called him, he was here in 20 minutes. He was very knowledgeable, friendly, and polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek TV mount quick and painless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent did an excellent job. Mounted TV and did not leave a mess.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen were so fast and professional and even assisted me in setting up my accounts

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rock.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great couple of guys efficient in getting the old tv down and installing the new one. Set it up and cleaned up after themselves . Easy to talk to about tech issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that came out were promptly on time, Polite, and friendly. Their installation of my mounting bracket and TV were seamless end to end. I would recommend Best Buy’s geek squad it’s worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service, knowledgeable professionals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crew was on time, friendly, and helpful - the two guys knew exactly what they were doing and explained the process along the way. Mounting was done perfectly, very happy with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Squad guys are great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad - these guys have been to my house more than once, and always do a great job. Patient, professional, personable and experienced and competent. Always a pleasure. Thanks guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad alwas do an excellent Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job! Neat and clean job. He took great pride in the work that he did. Work that was done greatly appreciated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TVs Installed without issues - staff (Jeff Folk and his team) were very pleasant, on-time, efficient, and skilled.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you Geek Squad technicians.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians that delivered, mounted and set up our new TV were excellent. Professional, polite and very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 4K TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing pucture quality, apps, and manybother features. The external inputs box is an amazing feature that I wish I had discovered before.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks Squad did a great job mounting my TV for me. They made sure to discuss with me everything that was going to be done, as well as everything that was done. They made sure it was extra secure and safe, as well as centered and level.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad agent was efficient and expedient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was a welcomed professional. He was polite and respectful as well as very efficient in his profession. He installed my TV, set it up, had it working well and told me/showed us everything we needed to know. It was a good experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agents are very nice and installed and connected our new tv and remove and take the old tv on one of our bedroom.....excellent service. thank you geek squad agent for your service. and the are on time.... eccelle

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the Geek Squad replace and install a new large screen TV. Showed up on time and quickly did the work. Programmed the remote and hauled out the old TV and boxes. Quick and easy !

    I would recommend this to a friend