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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 334 Showing 6,661-6,680 of 38,694 reviews
  • Rated 5 out of 5 stars

    75” TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    75 inch TV mount in Family room. It was quick, well done and looks great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were awesome. Super friendly and did a great job. Very professional as well. Gave me lots of suggestions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed my TV Flawlessly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was worried about mounting my 85 inch TV. So many things could go wrong but Geek Squad was able to mount it without any issues or damage. It looks amazing on my wall: all the wires are hidden and there is enough space to hide my game consoles too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Quad was Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! The tech was friendly and very knowledgeable. He was able to get the tv mounted on brick in no time. Looking forward to getting sound hooked up next.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Had several TV mounts including an 81"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were very professional and explained the use and differences in each mount. We had forgot one mount and they came prepared with an extra one which was very helpful. The checkout process was easy and I would use the Geek Squad again because they know what they are doing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad professional installed my TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents dismounted my old TV, mounted my new TV, connected the components, set up the TV software and cleaned up after the installation. The agents were professional, knowledgeable and very supportive throughout the visit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THE GEEKS RULE!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV with this product They both were superfriendly and helpful. Helped move a sofa for us

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv installed

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good service on time and professional. the only drawback i ordered the wrong wall piece but they had the right one on board in there vehicle

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that installed out TV's were prompt, professional and went above and beyond. Not only did they install our preexisting TV's but connected them to the internet and helped install sound bars that we already had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV wall mount and installation of tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did a great job of installing the TV wall mount and mounting the TV to the mount kit. They also mounted the cable box so that it was out of sight and able to access the cable box signal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were so professional, fast and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed the TV very professionally. Showed me some of the features of the TV.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bad scheduling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I want to make this clear. The installation crew was great. The scheduling for the install was a nightmare. The night before installation we were given a time window of 2:00 to 4:00 pm. The morning of installation we were able to track the TV and the crew. ETA was 2:15. At 9:20am we received a text that our crew would be here at 9:50am. This was now a big problem for our morning schedule. The crew knocked at the door at 9:50am. They were embarrassed that they were there once they saw my information. Very stressful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent assigned to mount my tv and wall mount was professional, courteous, friendly and on time. Took every precaution to protect my belongings and my wall.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mr.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fellows that came out to our home were great. However the product is a bit shaky,and for the cost of the mounting device for the T.V. we ended up with one that got passed the inspectors on the assembly line. What happens is that one side of the wall mounting systems has to be physically handled in order for the television to sit squarely on the wall. Hard to explain but when looking at the tv the left side is higher than the right side, but when you physically push down on the left side the tv levels out. And of course if you don't move the tv it remains level. But should you change the angle of the set to encompass the one side the set hets out of wack.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV Installers Rock!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad tv installers are great. I have had them install two different TVs during the pandemic and it’s been a quick and efficient job both times. I am a member of the Tech Support club so having them install a $65” TV for $49 is a great deal!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv was installed quickly and correctly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable good customer service appreciated they wore booties over their shoes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and professional. The group of staff installed the tv mount on tiled surface and shared good knowledge with me. Really nice guys

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A hiccup but all is good

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took two trips for the techs but it all ended well. The first trip was a bust when the tech missed the outlet that was behind the TV and told us we needed to install one to make it legal! Oh well, we needed to reschedule and all was ok. The tech team did a good job of replacing our TV mount, TV, and programming our remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that came out to install my TV was wonderful! They were knowledgeable, friendly, clean, and even pet friendly! They did a great job on centering everything and answering any questions that I had.

    I would recommend this to a friend