Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 38689 reviews
(38,689 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
to a friend
Rated 5 out of 5 stars
Geek Squad was so helpful!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad member was incredibly helpful. Got the tv up very fast and helped me get through the set up!
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek squad installed my TV quickly!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents mounted my 85 inch TV and connected all devices plus provided information on how to use my new remote. Very professiona! Highly satisfied with the job performed.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Easy install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys were excellent and made quick work of installing the TV above our fireplace, well worth the money IMHO
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Professional Team
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad men delivered and installed 85 in TV, hooked it up and programmed it. They were a very professional team. Totally satisfied!
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Technician showed up on time. Was in and out in a timely manner. Made sure I understood how everything worked before he left. Even received a follow up call the next day to make sure everything was still good!
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.
Rated 5 out of 5 stars
10 Stars
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent arrived on time and with a smile! He quickly mounted the wall mount and TV for an elderly disabled gentlemen. The patience and professionalism- knowledge of the TV features and settings and remote uses- which were incredibly important as the customer needed simplified use and set up! The agent kindly explained, listened and chatted with the customer not because he had to- because he was a true professional. Highly recommend! The level of service exceeded expectations for the customer and his family who purchased the tv and install remotely as a gift.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Installed TV efficiently and answered all question
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agents were very knowledgeable and helpful. Left everything clean and took the time to ensure all our questions were answered.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Very professional installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There were two Best Buy installers they came to install my television. I was very impressed at the ease in which they were able to do it. At first I was going to do it myself but my wife talked me into having it done. I am glad that I did because I could see where I would’ve run into some issues that I was unaware of.
This review is from Basic TV Mounting - 56" and Larger
I would recommend this to a friendRated 5 out of 5 stars
The Geek Squad installed my new 85 inch TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad installed my 85 inch TV and mounted it on the Wall. Staff was very professional and took care to clean up and remove all trash. They also insured that all devices worked and were connected. Very polite and answered all questions. Very knowledgeable.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Very professional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The team that installed our 75” Sony Bravia was extremely professional. Very informative and friendly. Top notch job!
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Phenomenal job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys did a phenomenal job mounting our brand new TV. They got everything done in just 30 mins. They also helped me relocate my old tv upstairs which is a big plus! They’re professionals and very knowledgeable
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad is awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys installed the the tv and sound bar for my elderly parents and did a spectacular job explaining how to operate the tv and programmed the remote to make it as simple as possible. Couldn’t have been a better experience
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Lucas and James were excellent!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The team arrived on time and were very safety conscious. We needed another wall mount, which they quickly obtained. The communication around what the mount would and would not do was very clear. All in all, as summarized above,, Lucas and James were excellent.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek David was great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.David arrived on time and was very pleasant. He was careful with the area around my furniture and explained how the wall mount could be tilted etc. He was helpful with my questions.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Excellent Service by Sal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent Sal was excellent. Explained all that he was doing, Installed my TV, relocated my old TV and connected all to necessary devices. Service above and beyond. Couldn't have been happier. Very considerate of furniture, etc. which I really appreciated too.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad installation was perfect!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Mounted tv on wall; then showed me connections to various devices, including the internet. Was shown how to use the remote control - not so obvious without a great explanation.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad does a great job again
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Technicians removed my old wall mount, installed this one and placed new TV. Flawless execution and the TV looks fantastic flush to the wall
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Techs installed 2 TVs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technicians were very professional and installed two TVs. They performed the installations in a clean and safe manner, protecting the floor and keeping drywall dust to a minimum while drilling a hole in the wall! The two techs worked well as a team.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geeksquad was great again!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Geeksquad has never let me down. Although I’ve unfortunately had bad luck with very high end Samsung TVs, Geeksquad has always tried to go above and beyond for me.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installers were awesome. Super friendly and did a great job. Very professional as well. Gave me lots of suggestions
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend
