Customer Ratings & Reviews

Install was well done, we needed a hanger for our sound bar, they said that the y usually would have one in the truck that they could sell us but they were out and would orders us one, have not heard anything.

The geek squad agents were amazing. They mounted my new TV and also removed one from another room without damaging my walls. They even brought shoe covers so not to track dirt/mud into my house. Amazing service!

Everything was done with precision working as a team. The one thing that was questionable was the assumption that I had Comcast. It was suggested I get a new Comcast box to make the picture better, but I didn't need that.I changed the setting to Direct TV and it was fine.

The guys were excellent, very nice as well. My wife is unhappy though with the height, she wasn’t included in the decision making before install, so now she wants it lowered a little more. But otherwise they were quick and efficient.

Quick, efficient, and complete service; they oriented me to all the features; I am tech savvy and relatively strong... I could probably have done it myself, but for a TV that costs > $1000, this was a smart investment

Geek Squad team did checked the wall carefully. Joshua wanted the mount is very securely fixed on the wall , so he made sure the mount was mounted on the beam behind the sheetrock. After all set, he make sure all wires are place and attached to back of the TV to make sure all were neat

The guys from the Geek Squad got the TV and Sound Bar mounted on the wall quickly and efficiently. Cleaned up after themselves and took a great amount of time to show us how to work the TV and Sound Bar!

Crew did a great job installing the support system and TV. Explained everything very clearly and cleaned up very well when done. Nice Job.

The team worked with ease and efficiency to get the job done. I was very confident in the work they did.

The geek squad team who installed 2 flat panel tv's-one over a fireplace and another on wall in large bedroom, did a wonderful job and installed the mounts perfectly centered and where I wanted them to be. They did great on clean up and no damage at all with the tv's or the walls they were mounted on.

the agent that mounted and serviced my new TV performed all service skillfully and was able to answer all my questions. He went above and beyond what I expected in testing to make sure my internet connection was stable and sufficient for the location of the TV. He measured carefully to be sure the TV would fit on the existing mount without drilling additional holes in the wall. He set up my cable box to the TV and waited until everything was working properly and instructed me in accessing all the features of the new TV.

These guys where so wonderful they set up so fast explained all the features and great personalities they where very precessional

Overall, I am very happy with the TV mounting service by Best Buy Geek Squad members. The television was carefully and strategically mounted on the wall, with great precision. Great Best Buy experience!

Loe and jasmyne that came to install the tv did a great job! They called, took pictures of what they were doing before they finally hung the tv. I would recommend them!

The geeksquad agents called ahead of time to let me know when they would be arriving, they were very polite and professional doing their job. And they also made sure i was satisfied with the placement and service

The Geek squad was amazing! They were so knowledgeable, explained everything well, set me up beautifully and quickly and answered all my questions!

In order to put the television where I had planned, they would have had to drill some new holes and rewire some things. They were very patient as I tried to decide whether to find a new location for the television and even offered to come back the next day so I could have time to think about it. They were very helpful, patient and kind!

The installers from Geek Squad were awesome. Great communication before the install, professional and courteous when they entered my home. They did a perfect job on the install, went over all the feature while completing the initial TV set up. Fast, efficient, and cleaned everything up before they left. They made certain I had no unanswered questions. Happy that I decided to have them do the delivery and install on this fantastic TV.

The agent provided us with a professional, timely, expert TV mount installation and even vacuumed up the work area afterwards leaving no debris behind. The Geek Squad has consistently provided us with outstanding service.

The Geek Squad killed it once again! Very skilled and professional. They got it right the first time with ease and answered all my questions with a smile.